Field IT Generalist
Nightingale Veterinary Partners•New York, NY
•$70,000 - $90,000•Hybrid
About The Position
Nightingale Veterinary Partners is seeking an experienced Field IT Generalist to support a growing group of veterinary hospitals. This role provides remote and onsite support, maintains systems across multiple locations, and coordinates IT equipment purchasing and setup. Google Workspace experience is required, and experience with veterinary practice management software is strongly preferred.
Requirements
- At least two years of experience in an IT support, help desk, desktop support, or IT generalist role
- Strong knowledge of Google Workspace, Windows computers, printers, networking, Microsoft 365, and Adobe applications
- Experience purchasing, configuring, and supporting computers, printers, label printers, and related equipment
- Working knowledge of network troubleshooting, device management, and basic cybersecurity
- Ability to troubleshoot independently, communicate clearly, and prioritize requests across multiple locations
- Ability to travel, sometimes with limited notice, and provide occasional after-hours support
- Valid driver's license and reliable transportation
Nice To Haves
- Experience supporting veterinary hospitals, healthcare environments, or other multi-location organizations
- Knowledge of veterinary practice management software and related diagnostic, pharmacy, imaging, or laboratory integrations
Responsibilities
- Provide remote and onsite support for computers, printers, EMR label printers, phones, networks, Wi-Fi, and other hospital technology
- Administer Google Workspace, Microsoft 365, Adobe applications, user accounts, onboarding, and offboarding
- Purchase computers, monitors, printers, EMR label printers, networking equipment, and other IT supplies; maintain inventory and coordinate repairs and replacements
- Support technology setup for new hospital openings, expansions, and relocations
- Support veterinary practice software and integrations with imaging, laboratory, pharmacy, and diagnostic systems
- Troubleshoot VoIP phones, security cameras, access controls, firewalls, switches, and wireless access points
- Maintain device security, software updates, multifactor authentication, and antivirus protection
- Manage support requests, documentation, and third-party vendors
- Travel to hospital locations and provide occasional after-hours support for urgent issues and new openings
Benefits
- Comprehensive medical, dental and vision coverage
- Three weeks PTO
- 401(k) with a company match
- Paid Parental Leave
- Wellness support/EAP
- MetLife voluntary benefits
- Employee pet discounts
- Flexible spending account
- Discounted pet insurance through MetLife
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
