IT Generalist Intern

LucyRxBethesda, OH
Remote

About The Position

We are looking for a curious, motivated Technology Intern to join the LucyRx Engineering & Technology team. This is a broad, hands-on role designed for someone who wants real exposure to how a modern healthcare technology organization operates — end to end. You will work directly alongside our engineering, product, and operations teams. Some days that means rolling up your sleeves on execution tasks that keep the team moving. Other days you will be in the room helping gather requirements, thinking through user workflows, or bridging conversations between technical and non-technical stakeholders. If you are the kind of person who is naturally drawn to AI tools, enjoys making sense of complexity, and does not wait to be told what to do — this role was built for you. This internship will run 12–16 weeks, with potential for extension. The position will be based remotely, unless otherwise directed by the Company.

Requirements

  • Currently pursuing a degree in Computer Science, Information Systems, Software Engineering, Business Information Technology, or a related field
  • Genuine interest in technology, software, and how digital products are built
  • Demonstrated use of AI tools (Claude, ChatGPT, Copilot, Gemini, or similar) in academic or personal projects — we want to see that you lean on these tools naturally
  • Strong written and verbal communication skills — you can explain technical ideas to non-technical people and vice versa
  • Organized, detail-oriented, and comfortable switching contexts across different workstreams
  • Self-starter mentality — you ask questions, figure things out, and follow through independently

Nice To Haves

  • Exposure to software development in Java, Python, JavaScript, or similar
  • Familiarity with Agile/Scrum methodologies, sprint ceremonies, or project tracking tools like Jira
  • Any coursework or experience in healthcare, health IT, or regulated industries
  • Experience writing user stories, test cases, or functional specifications
  • Basic knowledge of SQL or data querying
  • Interest in product management, technical program management, or engineering leadership as a career direction

Responsibilities

  • Participate in stakeholder discovery sessions to help capture business and functional requirements
  • Translate stakeholder conversations into clear, structured user stories, acceptance criteria, and workflow documentation
  • Act as a bridge between engineering and business teams, asking the clarifying questions that often go unasked
  • Assist in analyzing existing system behavior and identifying gaps between what the system does and what users need
  • Support sprint planning and backlog grooming by preparing materials and keeping context organized
  • Use AI tools (such as Claude, Copilot, or ChatGPT) to accelerate documentation, research, summarization, and analysis tasks
  • Help prototype lightweight internal tools or process automations using AI-assisted development
  • Contribute to the team’s growing practice of responsible AI usage in a HIPAA-regulated environment

Benefits

  • Mentorship from senior engineering and technology leaders who take your growth seriously
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