Field IT Analyst

Reyes Coca-Cola Bottling•Los Angeles, CA

About The Position

The Field IT Analyst serves as the primary technology support resource for assigned Reyes Coca-Cola Bottling locations, ensuring reliable technology operations and end-user support. The role supports multiple facilities and requires regional travel. It troubleshoots technology issues, supports site projects and deployments, manages technology assets, and partners with operations, IT teams, and vendors to maintain performance and resolve issues. The position requires travel up to 40% within the assigned territory and participation in an on-call rotation supporting critical business operations. Compensation is $91,304–$114,130, plus an annual target bonus. The position offers medical, dental, and vision coverage, paid time off, retirement benefits, education reimbursement, and complimentary health screenings. Employment offers are contingent on successful completion of a background check and drug screening.

Requirements

Bachelor’s degree in Information Systems, Computer Science, or a related discipline and 1 to 2 years of related experience; or high school diploma/GED and 3 to 5+ years of specific experience.
Experience supporting end-user devices, Microsoft 365, and business applications across Windows, Android, and iOS platforms.
Knowledge of networking fundamentals, including LAN/WAN and wireless technologies.

Nice To Haves

Bachelor’s degree.
Experience supporting manufacturing, distribution, beverage, or consumer packaged goods (CPG) operations.
Experience with warehouse technologies, endpoint management, mobile device management, and workplace technology solutions.
Experience with ServiceNow or similar IT service management (ITSM) platforms.
Experience supporting technology deployments, project implementations, and operational technology initiatives.
Relevant certifications such as ITIL, Cisco, CompTIA, Microsoft, or Apple.

Responsibilities

Serve as the primary technology support resource for assigned locations, ensuring reliable technology operations and end-user support.
Troubleshoot and resolve hardware, software, network, wireless, mobile, and workplace technology issues.
Support site projects, facility upgrades, automation initiatives, and technology deployments.
Manage technology assets and hardware lifecycle activities, including deployment, refresh, inventory, and replacement.
Partner with local operations, IT teams, and vendors to maintain technology performance and drive issue resolution.
Document support activities, identify recurring issues, and contribute to continuous improvement efforts.
Travel up to 40% within the assigned territory and participate in an on-call rotation supporting critical business operations.
Perform other projects or duties as assigned.