Hybrid Field Interviewer

Vital Research•New York, NY
•Hybrid

About The Position

Vital Research is seeking independent contractors to conduct confidential surveys with individuals receiving state-supported services for a statewide project in partnership with the State of New York. The project focuses on understanding participants’ quality of life and satisfaction, with findings intended to inform and improve service delivery. Interviewers contact pre-identified participants and conduct surveys by video or in person, according to participant preference. They use company-provided technology and established protocols, accurately record responses, protect confidentiality, and communicate with the research team as needed. Contractors manage their own schedules while meeting project expectations and deadlines, including a minimum of five completed surveys per week. The contract term is January 12, 2027 through May 30, 2027, or until all interviews are completed. Compensation is paid per completed survey: $90 for a video interview and $100 or more for an in-person interview, depending on travel distance. Additional payments are available for completing specified pre-training modules, mandatory virtual training, and eligible post-training assessments.

Requirements

  • Be fully vaccinated against COVID-19 and influenza within one year and remain current throughout the project.
  • Communicate clearly and build trust and rapport with others.
  • Be comfortable conducting interviews by video and in person.
  • Be highly organized and detail-oriented.
  • Be comfortable using tablets, mobile applications, and digital tools.
  • Work independently and manage time effectively.
  • Have reliable transportation and access to a personal vehicle for in-person interviews.

Nice To Haves

  • Experience conducting interviews, surveys, or research.
  • Experience supporting aging, disabled, or other underserved populations through social services, community outreach, or related work.

Responsibilities

  • Contact participants from a provided list to schedule and complete surveys.
  • Complete an average of one survey per day or five surveys per week.
  • Conduct surveys using company-provided technology and established protocols.
  • Accurately record participant responses while maintaining confidentiality.
  • Communicate professionally and respectfully with participants.
  • Demonstrate empathy and cultural sensitivity during participant interactions.
  • Communicate with the research team regarding project-related questions or updates.
  • Use the provided translation service when needed.
  • Manage their own schedule and complete assignments within established project expectations.
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