Hybrid Field Interviewer

Vital Research • Salem, OR

4d • Hybrid

About The Position

Vital Research is seeking independent contractor Field Interviewers for a statewide project in partnership with the State of Oregon. The project gathers confidential survey data about the quality of life and satisfaction of people receiving state-supported services. Findings will help inform and improve service delivery, including access to essential services, communication with providers and case managers, choice and quality of services, transportation, personal safety, and community inclusion and empowerment.

Interviewers contact pre-identified participants and conduct surveys by video or in person according to participants’ preferences, using a company-provided tablet and software. The work is flexible and project-based: contractors manage their own schedules while following project protocols and deadlines. The contract runs from December 7, 2026, through May 30, 2027, or until all interviews are completed. The expected commitment is at least five completed surveys per week. Required training takes place before participant interviews begin.

Requirements

• Have been an Oregon resident for the most recent five years.
• Communicate clearly and build trust and rapport with others.
• Be comfortable conducting interviews by video, phone, and in person.
• Be organized and detail-oriented.
• Be comfortable using tablets, mobile applications, and digital tools.
• Work independently and manage time effectively.
• Have reliable transportation and access to a personal vehicle for in-person interviews.

Nice To Haves

• Experience conducting interviews, surveys, or research.
• Experience supporting older adults, people with disabilities, or other underserved populations through social services, community outreach, or related work.
• Experience in social services, community outreach, research, or working directly with people.

Responsibilities

• Contact participants from a provided list to schedule and complete surveys.
• Complete an average of one survey per day or five surveys per week.
• Conduct surveys using company-provided technology and established protocols.
• Accurately record participant responses while maintaining confidentiality.
• Communicate professionally and respectfully with participants.
• Demonstrate empathy and cultural sensitivity during participant interactions.
• Communicate with the research team about project-related questions or updates.
• Use the provided translation service when needed.
• Manage schedules and complete assignments within established project expectations.

Benefits

• Flexible schedule and autonomy over when and how assigned interviews are completed, subject to project protocols and deadlines.
• $80 per completed phone interview.
• $85 per completed video interview.
• $95 or more per completed in-person interview, depending on travel distance.
• $50 upon completion of pre-training modules.
• $300 upon completion of mandatory virtual training from December 7–9, 2026.
• $50 upon completion of required post-training knowledge and skills assessments, for eligible contractors.
• COVID-19 and influenza vaccinations are encouraged but not required.

What This Job Offers

• Education Level: No Education Listed