Hybrid Field Interviewer

Vital Research • Ontario, OR

4d • Hybrid

About The Position

Vital Research is seeking independent contractor Field Interviewers for a statewide project conducted in partnership with the State of Oregon. Interviewers will collect confidential survey data from individuals receiving state-supported services to understand their quality of life and satisfaction. The findings will help inform service delivery, including access to essential services, communication with providers and case managers, choice and quality of services, transportation, personal safety, community inclusion, and empowerment.

Contractors contact pre-identified participants and conduct surveys by phone, video, or in person according to participant preference. They use a company-provided tablet and software, follow established protocols and deadlines, accurately record responses, and protect confidentiality. Contractors manage their own schedules and are expected to complete a minimum of five surveys per week.

The contract runs from December 7, 2026, through May 30, 2027, or until all interviews are completed. Required training takes place before interviews begin. Compensation is paid per completed survey, with rates depending on interview method, and separate payments are provided for specified training milestones.

Requirements

• Have been an Oregon resident for the most recent five years.
• Communicate clearly and build trust and rapport with others.
• Be comfortable conducting interviews by video, phone, and in person.
• Be highly organized and detail-oriented.
• Be comfortable using tablets, mobile applications, and digital tools.
• Work independently and manage time effectively.
• Have reliable transportation and access to a personal vehicle for in-person interviews.

Nice To Haves

• Experience conducting interviews, surveys, or research.
• Experience supporting older adults, people with disabilities, or other underserved populations through social services, community outreach, or related work.

Responsibilities

• Contact participants from a provided list to schedule and complete surveys.
• Complete an average of one survey per day or five surveys per week.
• Conduct surveys using company-provided technology and established protocols.
• Accurately record participant responses while maintaining confidentiality.
• Communicate professionally and respectfully with participants.
• Demonstrate empathy and cultural sensitivity during participant interactions.
• Communicate with the research team regarding project-related questions or updates.
• Use the provided translation service when needed.
• Manage their own schedule and complete assignments within established project expectations.

What This Job Offers

• Education Level: No Education Listed