Hybrid Field Interviewer

Vital Research • Salem, OR

5d • Hybrid

About The Position

Vital Research is seeking independent contractor Field Interviewers for a statewide project in partnership with the State of Oregon. The project focuses on understanding the quality of life and satisfaction of individuals receiving state-supported services. Collected information will help inform and improve service delivery, including access to essential services, communication with providers and case managers, choice and quality of services, transportation, personal safety, and community inclusion and empowerment.

Field Interviewers contact pre-identified participants and conduct confidential surveys by phone, video, or in person according to participant preference. Contractors use a company-provided tablet and software, follow established project protocols and deadlines, and manage their own schedules. The expected commitment is at least five completed surveys per week, averaging one survey per day. The contract runs from December 7, 2026, through May 30, 2027, or until all interviews are completed.

Required training is provided before interviews begin. Compensation is paid per completed survey: $80 for a phone interview, $85 for a video interview, and $95 or more for an in-person interview, depending on travel distance. Training payments include $50 for completing pre-training modules, $300 for completing mandatory virtual training on December 7–9, 2026, and $50 for completing required post-training knowledge and skills assessments, for eligible contractors.

Requirements

• Have been an Oregon resident for the most recent five years.
• Communicate clearly and build trust and rapport with others.
• Be comfortable conducting interviews by video, phone, and in person.
• Be highly organized and detail-oriented.
• Be comfortable using tablets, mobile applications, and digital tools.
• Work independently and manage time effectively.
• Have reliable transportation and access to a personal vehicle for in-person interviews.

Nice To Haves

• Experience conducting interviews, surveys, or research.
• Experience supporting older adults, people with disabilities, or other underserved populations through social services, community outreach, or related work.

Responsibilities

• Contact participants from a provided list to schedule and complete surveys.
• Complete an average of one survey per day or five surveys per week.
• Conduct surveys using company-provided technology and established protocols.
• Accurately record participant responses while maintaining confidentiality.
• Communicate professionally and respectfully with participants.
• Demonstrate empathy and cultural sensitivity during participant interactions.
• Communicate with the research team regarding project-related questions or updates.
• Use the provided translation service when needed.
• Manage an independent schedule and complete assignments within established project expectations.

Benefits

• Flexible, project-based work with autonomy to manage your own schedule.
• Paid per completed survey, with rates varying by interview method.
• Training payments for completion of pre-training modules, mandatory virtual training, and required post-training assessments for eligible contractors.
• Company-provided tablet and software.

What This Job Offers

• Education Level: No Education Listed