Vital Research is seeking independent contractors for a statewide project, in partnership with the State of New York, to understand the quality of life and satisfaction of individuals receiving state-supported services. The information collected will help inform and improve service delivery, including access to essential services, communication with providers and case managers, choice and quality of services, medical transportation, personal safety, community inclusion, and empowerment. Field Interviewers contact pre-identified participants and conduct confidential surveys by video or in person, according to participant preference. Contractors use a company-provided tablet and software, follow established project protocols and deadlines, and manage their own schedules. The expected commitment is at least five completed surveys per week. The contract runs from January 12, 2027, through May 30, 2027, or until all interviews are completed. Required training takes place before participant interviews begin. Contractors are paid per completed survey: $90 for a video interview and $100 or more for an in-person interview, depending on travel distance. Training payments include $50 for completing pre-training modules, $300 for completing mandatory virtual training on January 12–14, 2027, and $50 for completing required post-training knowledge and skills assessments, for eligible contractors. The advertised $45–$50 hourly range is based on approximately $90–$100 per interview.
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