Hybrid Field Interviewer
About The Position
Vital Research is seeking independent contractor Field Interviewers for a statewide project with the State of Oregon. The project aims to understand the quality of life and satisfaction of people receiving state-supported services. Interviewers will collect confidential survey data from pre-identified participants, helping represent their experiences and inform improvements to service delivery. Topics include access to essential services, communication with providers and case managers, choice and quality of services, transportation, personal safety, community inclusion, and empowerment. Contractors manage their own schedules and conduct interviews by phone, video, or in person according to participant preference, while following project protocols and deadlines. A company-provided tablet and software will be used. The expected commitment is at least five completed surveys per week, averaging one survey per day. The contract runs from December 7, 2026, through May 30, 2027, or until all interviews are completed. Required training is provided before participant interviews begin.
Requirements
- Have been an Oregon resident for the most recent five years.
- Communicate clearly and build trust and rapport with others.
- Be comfortable conducting interviews by video, phone, and in person.
- Be highly organized and detail-oriented.
- Be comfortable using tablets, mobile applications, and digital tools.
- Work well independently and manage time effectively.
- Have reliable transportation and access to a personal vehicle for in-person interviews.
Nice To Haves
- Experience conducting interviews, surveys, or research.
- Experience supporting older adults, people with disabilities, or other underserved populations through social services, community outreach, or related work.
Responsibilities
- Contact participants from a provided list to schedule and complete surveys.
- Complete an average of one survey per day or five surveys per week.
- Conduct surveys using company-provided technology and established protocols.
- Accurately record participant responses while maintaining confidentiality.
- Communicate professionally and respectfully with participants.
- Demonstrate empathy and cultural sensitivity during participant interactions.
- Communicate with the research team about project-related questions or updates.
- Use the provided translation service when needed.
- Manage their own schedule and complete assignments within established project expectations.
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What This Job Offers
Education Level
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