Hybrid Field Interviewer

Vital Research • Pendleton, OR

21d • $80 - $95 • Hybrid

About The Position

Vital Research is seeking independent contractor Field Interviewers for a statewide project with the State of Oregon. The project gathers confidential survey data from people receiving state-supported services to understand their quality of life and satisfaction and inform improvements to service delivery. Topics include access to essential services, communication with providers and case managers, choice and quality of services, transportation, personal safety, community inclusion, and empowerment.

Interviewers contact pre-identified participants and conduct surveys by phone, video, or in person according to participant preference. Contractors manage their own schedules while following project protocols and deadlines, and are expected to complete at least five surveys per week. The contract runs from December 7, 2026, through May 30, 2027, or until all interviews are completed. Company-provided tablets, software, and translation services are available as needed.

Compensation is paid per completed survey: $80 for phone interviews, $85 for video interviews, and $95 or more for in-person interviews depending on travel distance. Training payments include $50 for completing pre-training modules, $300 for mandatory virtual training on December 7–9, 2026, and $50 for completing required post-training assessments for eligible contractors.

Requirements

• Have been an Oregon resident for the most recent five years.
• Communicate clearly and build trust and rapport with others.
• Be comfortable conducting interviews by video, phone, and in person.
• Be highly organized and detail-oriented.
• Be comfortable using tablets, mobile applications, and digital tools.
• Work independently and manage time effectively.
• Have reliable transportation and access to a personal vehicle for in-person interviews.

Nice To Haves

• Experience conducting interviews, surveys, or research.
• Experience supporting older adults, people with disabilities, or other underserved populations through social services, community outreach, or related work.

Responsibilities

• Contact participants from a provided list to schedule and complete surveys.
• Complete an average of one survey per day or five surveys per week.
• Conduct surveys using company-provided technology and established protocols.
• Accurately record participant responses while maintaining confidentiality.
• Communicate professionally and respectfully with participants, demonstrating empathy and cultural sensitivity.
• Communicate with the research team about project-related questions or updates.
• Use the provided translation service when needed.
• Manage an independent schedule and complete assignments within established project expectations.

What This Job Offers

• Education Level: No Education Listed