Hybrid Field Interviewer

Vital Research•Pendleton, OR
•Hybrid

About The Position

Vital Research is seeking independent contractor Field Interviewers for a statewide project in partnership with the State of Oregon. The project collects confidential survey data about the quality of life and satisfaction of individuals receiving state-supported services. Findings will help inform service delivery in areas such as access to essential services, communication with providers and case managers, choice and quality of services, transportation, personal safety, and community inclusion and empowerment. Interviewers contact pre-identified participants and conduct surveys by video or in person according to participants’ preferences, using a company-provided tablet and software. The role offers schedule flexibility and autonomy, while requiring adherence to project protocols, deadlines, and assignment expectations. Contractors are expected to complete at least five surveys per week. The contract runs from December 7, 2026, through May 30, 2027, or until all interviews are completed. Required training takes place before participant interviews begin. Training payments include $50 for completing pre-training modules, $300 for mandatory virtual training scheduled December 7–9, 2026, and $50 for completing required post-training knowledge and skills assessments, for eligible contractors. Contractors are paid per completed survey: $80 for phone interviews, $85 for video interviews, and $95 or more for in-person interviews, depending on travel distance.

Requirements

  • Have been an Oregon resident for the most recent five years.
  • Have experience conducting interviews, surveys, or research.
  • Have experience supporting older adults, people with disabilities, or other underserved populations through social services, community outreach, or related work.
  • Communicate clearly and build trust and rapport with others.
  • Be comfortable conducting interviews by video, phone, and in person.
  • Be highly organized and detail-oriented.
  • Be comfortable using tablets, mobile applications, and digital tools.
  • Work independently and manage time effectively.
  • Have reliable transportation and access to a personal vehicle for in-person interviews.

Nice To Haves

  • COVID-19 vaccination is strongly encouraged but not required.
  • Influenza vaccination is strongly encouraged but not required.

Responsibilities

  • Contact participants from a provided list to schedule and complete surveys.
  • Complete an average of one survey per day or five surveys per week.
  • Conduct surveys using company-provided technology and established protocols.
  • Accurately record participant responses while maintaining confidentiality.
  • Communicate professionally and respectfully with participants.
  • Demonstrate empathy and cultural sensitivity during participant interactions.
  • Communicate with the research team regarding project-related questions or updates.
  • Use the provided translation service when needed.
  • Manage their own schedule and complete assignments within established project expectations.

Benefits

  • Flexible, project-based work with autonomy to manage your own schedule.
  • $80 per completed phone interview.
  • $85 per completed video interview.
  • $95 or more per completed in-person interview, depending on travel distance.
  • $50 payment upon completion of pre-training modules.
  • $300 payment upon completion of mandatory virtual training.
  • $50 payment upon completion of required post-training knowledge and skills assessments, for eligible contractors.
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