Hybrid Field Interviewer

Vital Research • Eugene, OR

19d • Hybrid

About The Position

Vital Research is seeking independent contractor Field Interviewers for a statewide project conducted in partnership with the State of Oregon. The project collects confidential survey data about the quality of life and satisfaction of people receiving state-supported services. Findings will help inform service delivery in areas such as access to essential services, communication with providers and case managers, choice and quality of services, transportation, personal safety, and community inclusion and empowerment.

Contractors contact pre-identified participants and conduct surveys by phone, video, or in person according to participant preference. They use a company-provided tablet and software, follow established project protocols and deadlines, protect participant confidentiality, and accurately record responses. The work offers schedule flexibility and autonomy, with contractors managing their own schedules and assignments. The expected commitment is at least five completed surveys per week, approximately one per day.

The contract term is December 7, 2026, through May 30, 2027, or until all interviews are completed. Required training takes place before participant interviews begin. Compensation is paid per completed survey: $80 for phone interviews, $85 for video interviews, and $95 or more for in-person interviews depending on travel distance. Training payments include $50 for completing pre-training modules, $300 for completing mandatory virtual training on December 7–9, 2026, and $50 for completing required post-training assessments, for eligible contractors.

Requirements

• Have been an Oregon resident for the most recent five years.
• Have experience conducting interviews, surveys, or research.
• Have experience supporting older adults, people with disabilities, or other underserved populations through social services, community outreach, or related work.
• Communicate clearly and build trust and rapport with others.
• Be comfortable conducting interviews by video, phone, and in person.
• Be highly organized and detail-oriented.
• Be comfortable using tablets, mobile applications, and digital tools.
• Work independently and manage time effectively.
• Have reliable transportation and access to a personal vehicle for in-person interviews.

Nice To Haves

• COVID-19 and influenza vaccinations are strongly encouraged but not required.

Responsibilities

• Contact participants from a provided list to schedule and complete surveys.
• Complete an average of one survey per day or five surveys per week.
• Conduct surveys using company-provided technology and established protocols.
• Accurately record participant responses while maintaining confidentiality.
• Communicate professionally and respectfully with participants.
• Demonstrate empathy and cultural sensitivity during participant interactions.
• Communicate with the research team about project-related questions or updates.
• Use the provided translation service when needed.
• Manage their own schedule and complete assignments within established project expectations.

Benefits

• Flexible schedule and autonomy over when and how assigned interviews are completed, subject to project protocols and deadlines.
• $50 upon completion of pre-training modules.
• $300 upon completion of mandatory virtual training.
• $50 upon completion of required post-training knowledge and skills assessments, for eligible contractors.

What This Job Offers

• Education Level: No Education Listed