Field Insurance Inspector (Full-time)

EXL•Cliffside Park, NJ
•Hybrid

About The Position

The Field Insurance Inspector conducts virtual and onsite inspections of high-value homes and small businesses for personal and commercial lines insurance companies. Inspections are used to analyze replacement cost value and assess risk. The role is based out of the inspector’s home office and requires daily travel to client sites in the Bergen County, New Jersey area. When not in the field, the inspector works from home. Inspectors are expected to demonstrate professionalism and expertise with agents, policyholders, business assistants, and other stakeholders. They must complete the required number of surveys each month to meet personal revenue production goals and complete other special projects assigned by their manager. Compensation is hourly with uncapped, production-based incentive pay that is not sales based. Total compensation is targeted at $23–$25 or more per hour.

Requirements

  • High degree of professionalism and emotional intelligence.
  • Strong analytical skills and resourcefulness.
  • Solid aptitude for risk assessment and replacement cost.
  • Excellent written and oral communication skills.
  • Proficiency with computer equipment and software.
  • Ability to manage multiple projects and handle time-sensitive urgencies.
  • Willingness to travel.

Nice To Haves

  • High-value survey or commercial survey experience.

Responsibilities

  • Conduct property surveys of high-value homes and document construction materials, workmanship, and special features.
  • Determine home square footage through detailed measurements or by replicating available building plans.
  • Generate replacement-cost estimates using industry calculators, company resources, and findings at the property.
  • Observe and assess physical and liability hazards, including natural hazards such as wildfire and hurricane exposure.
  • Document hazards for underwriting and recommend risk improvements.
  • Complete detailed survey reports with narrative assessments.
  • Conduct underwriting surveys and loss-control assessments for commercial businesses.
  • Evaluate risks across commercial insurance lines, including Property, General Liability, Workers Compensation, and Auto/Fleet.
  • Discuss and assess business safety culture, loss history, risk-management controls, and the maturity of safety programs with business owners.
  • Meet monthly survey and personal revenue production goals.
  • Complete special projects assigned by the manager.

Benefits

  • 17 days of paid vacation.
  • 10 paid holidays.
  • Competitive pay and benefits, including paid sick leave.
  • Superb training program.
  • Work from home when not in the field.
  • Career advancement opportunities.
  • Tuition Reimbursement Program.
  • $2,250 joining bonus.
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