Field Insurance Inspector - Monterey, CA
About The Position
EXL is seeking motivated, self-directed individuals to conduct virtual and onsite inspections of high-value homes and small businesses for personal and commercial lines insurance companies. The inspector analyzes replacement cost value and assesses risk, while demonstrating professionalism and expertise to agents, policyholders, business assistants, and other stakeholders. This is a field position based out of a home office, with daily travel to client sites in the Monterey, California area. When not in the field, the role is based from the employee’s home office. EXL provides a robust training program and describes opportunities for career advancement. Inspectors must complete a requisite number of monthly surveys to meet personal revenue production goals and handle other special projects assigned by their manager. Compensation is targeted at $23–$25 or more per hour, combining base hourly pay with uncapped, productivity-based incentive pay that is not sales-based. The posting also advertises a $2,250 joining bonus.
Requirements
- Demonstrate a high degree of professionalism and emotional intelligence.
- Have strong analytical skills and resourcefulness.
- Have a solid aptitude for risk assessment and replacement cost.
- Have excellent written and oral communication skills.
- Be proficient with computer equipment and software.
- Be able to manage multiple projects and handle time-sensitive urgencies.
- Be willing to travel.
Nice To Haves
- Experience in the insurance or loss-control industry.
- Knowledge of the construction and real estate business.
- Experience in personal-lines and commercial-lines insurance.
- High-value survey experience.
- Commercial survey experience.
Responsibilities
- Conduct virtual and onsite inspections of high-value homes and small businesses to analyze replacement cost value and assess risk.
- Conduct property surveys of high-value homes, documenting construction materials, workmanship, and special structural features.
- Determine home square footage through detailed measurements or by replicating available building plans.
- Estimate replacement costs using industry calculators, EXL resources, and findings from the property visit.
- Observe and assess physical and liability hazards, including natural hazards such as wildfire and hurricane exposure; document hazards and recommend risk improvements.
- Complete detailed survey reports, including narrative assessments.
- Conduct underwriting surveys and loss-control assessments for commercial businesses.
- Evaluate risk across commercial insurance lines, including Property, General Liability, Workers Compensation, and Auto/Fleet.
- Discuss and determine a business’s safety culture, loss history, risk-management controls, and safety-program maturity with its owner.
- Complete the required number of monthly surveys to achieve personal revenue production goals.
- Complete other special projects as assigned by the manager.
- Travel daily to client sites in the Monterey, California service area.
Benefits
- 17 days of paid vacation.
- 10 paid holidays.
- Paid sick leave.
- Training program.
- Work from home when not in the field.
- Career advancement opportunities.
- Tuition reimbursement program.
- Joining bonus of $2,250.
- Benefits package.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
