HR Generalist

Avolta•Findlay Township, PA

About The Position

The Field HR Generalist supports the effective administration of HR policies and procedures in one or more branches, bridging strategic and tactical HR functions, initiatives, and processes. The role uses judgment and discretion to provide problem-solving advice and counsel to the DO/SrDO, operations management, and branch staff, and escalates HR issues as appropriate. It ensures that administrative processes and procedures are carried out. The Generalist typically leads branch- or area-level projects, may contribute to regional HR projects, may help develop branch-specific policies and procedures, and shares best practices with Generalists at other branches. This is an exempt position and reports to the HR Manager or Regional HR Director, depending on local requirements.

Requirements

  • Four-year college degree or equivalent work experience.
  • A minimum of 3–5 years of HR recruiting or related HR Generalist experience.
  • Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, and to interact comfortably with associates.
  • Leadership skills and ability to work as part of a team with minimal day-to-day supervision.
  • Working knowledge of HR technical subjects.
  • Proficiency with HR and business software and systems, including experience preparing documents, spreadsheets, and presentations.
  • Ability to travel nationally, regionally, and within the area.

Nice To Haves

  • Study and knowledge to earn SHRM certification, which the posting says will provide a foundation for successful performance in the role.

Responsibilities

  • Establish and maintain a trusted-adviser relationship with operations managers.
  • Partner with the HR Manager to maintain a positive and visible HR presence in the branch among associates at all levels.
  • Identify trends and regularly communicate branch-level issues to the HR Manager.
  • Advise operations managers on employee discipline, performance management, retention, engagement, rewards, and recognition.
  • Maintain knowledge of HR best practices, applicable federal, state, and local regulations and statutes, and company HR policies and procedures; consider these in HR decisions and, where applicable, understand collective bargaining agreements and answer questions about union practices.
  • Conduct confidential HR counseling, investigations, and exit interviews.
  • Gather, analyze, understand, and monitor operational data and HR metrics, including turnover, wage rates, staffing levels, diversity, and sales data, to help forecast and plan staffing needs.
  • Work with regional HR staff to source, recruit, screen, interview, make offers to, hire, and orient candidates and new hires.
  • Develop and maintain relationships with community-based organizations to enhance the applicant pool.
  • Develop and deliver new-hire orientation, required policy training, and corporate-developed training.
  • Understand airport and landlord policies and procedures and partner with operations to ensure compliance.
  • Respond to associate questions about compensation, leave, scheduling, assignments, complaints, policies and procedures, and full-cycle onboarding.
  • Perform general HR functions, including employee-file maintenance, preparation of logs, and PeopleSoft data entry and maintenance.
  • Lead branch- or area-level projects and, as appropriate, participate in regional HR projects.
  • Share HR best practices with Generalists at other branches.
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