Field Engineer

Swift•Herndon, VA

2d•Onsite

About The Position

Swift is seeking an experienced Field Engineer for a communications and field engineering program in Herndon, Virginia. Candidates may have experience in either operations/crisis communications (OPS) or tactical radio/field communications (TCS). The OPS track supports a 24/7 Crisis Communications Operations Center on a rotating schedule. The TCS track follows a standard schedule and includes travel on temporary duty (TDY), including overseas assignments and potentially hazardous or hostile areas as mission requirements dictate. The role provides technical support for satellite, landline, telephone, secure and non-secure voice, and data communications. It involves operating and maintaining communications equipment and systems, supporting incident and event management, preserving high-speed data links, and contributing to monitoring tools and predictive monitoring practices. The Field Engineer also provides project and engineering support, plans and installs tactical radio systems, trains personnel, conducts site surveys, and coordinates project procurement and logistics. The position requires adherence to security, safety, counter-intelligence, and communications policies and procedures.

Requirements

At least 6 years of relevant professional experience in telecommunications, communications systems, or a related field.
Bachelor’s degree in a technical, engineering, or IT-related field; equivalent relevant experience may be substituted.
Experience providing technical support on a rotational or extended basis across multiple areas of the telecommunications spectrum.
Knowledge of operations, technical, and security requirements for a 24/7 Crisis Communications Facility.
Familiarity with communications hardware and software, including switches, routers, servers, STE, IDNX, leased line, cryptographic, and UHF radio equipment.
Experience with tactical communications equipment, including ICOM, Motorola, and Harris platforms, and ability to program and install tactical radio systems.
Direct experience with Customer systems, including BASIS, GENESIS, approval memos, and message preparation.
Understanding of current installation procedures (CIP) and ability to field-train personnel.
Ability to maintain the integrity of multiple high-speed data links.
Strong written and oral communication skills, including ability to present technical information to technical and non-technical audiences.
Ability to manage multiple tasks simultaneously during emergency or high-tempo situations.
Working knowledge of procurement processes and coordination with logistics teams.
Knowledge of policies and regulations related to assigned work.
Ability to work independently and as part of a team in dynamic, fast-paced environments.
U.S. citizenship and an active TS/SCI with Polygraph security clearance.

Nice To Haves

Systems Operations Center (SOC) or Network Operations Center (NOC) experience.
Functional experience with network and data analytics tools such as SPLUNK, Riverbed, StealthWatch, Network Node Manager, and HP OpenView.
Experience with data science technologies, strategies, methods, and applications.
Incident and event management experience.
Knowledge of RF concepts and signal propagation.
Familiarity with the Customer’s communications protocols and Customer-specific procedures.
Experience deploying to Customer or DoD field environments.
Experience supporting executive-level Staff Officers and VIP communications requirements.
Rotational schedule experience.

Responsibilities

For the OPS track, support a 24/7 Crisis Communications Operations Center on a rotating schedule described as 3 on/4 off and 4 on/3 off, with a typical schedule of 5 PM–5 AM.
For the TCS track, work a standard schedule with OCONUS TDY up to 50% and CONUS TDY up to 10%.
Provide satellite voice and data, landline, telephone, secure and non-secure voice troubleshooting, and technical support to the Customer and government agencies.
Operate, maintain, monitor, and troubleshoot communications equipment, including routers, switches, servers, leased lines, cryptographic systems, UHF radio equipment, and tactical radio platforms.
Support a 24/7 Operations Center, focusing on incident and event management, crisis communications, and situational awareness.
Maintain the integrity of multiple high-speed data links and globally deployed communications systems.
Develop and maintain network and system monitoring tools, using data analytics and data science tools to develop predictive monitoring practices.
Provide senior-level project management, administrative, and engineering support for Customer communications projects.
Plan, design, install, program, and test tactical radio systems and associated equipment, and field-train personnel.
Conduct site surveys and communicate technical procedures and results to technical and non-technical audiences.
Apply current installation procedures (CIP), Customer-specific systems (BASIS and GENESIS), and approval and message preparation requirements.
Manage project procurement and coordinate purchasing, documentation, and delivery with Procurement and Logistics teams.
Provide VIP communications support to senior government officials and executive-level Staff Officers when needed.
Follow security, safety, counter-intelligence, and applicable communications policies and procedures.
Perform extended TDYs in field environments, including dangerous or hostile areas as mission requirements dictate.
Support field installations, modifications, upgrades, and Tier 1/Tier 2 troubleshooting of equipment and systems.