Field Engineer

CaptiveAire • Tampa, FL

14d • $70,000 - $100,000 • Hybrid

About The Position

The Field Engineer will serve as engineering support for our sales team, assisting with construction management and after-sales field support. This role requires frequent travel to job sites throughout a specific territory but will be based at our sales office in Dallas. The position will include both field and office work. The position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, troubleshooting, and application engineering processes.

Requirements

• 0-5 years experience.
• 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred.
• Hands on, technical internship/co-op experience is preferred.
• Must enjoy hands on product exposure.
• HVAC and/or electrical experience strongly preferred.
• Multi-tasking, problem solving and strong communication skills a must.
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire.
• MUST BE A “GO GETTER”!
• Must be able to travel for training.

Nice To Haves

• 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum.
• Hands on, technical internship/co-op experience.
• HVAC and/or electrical experience.

Responsibilities

• Support installations and equipment start-ups to ensure high quality outcomes and adherence to engineering principles.
• Handle complex troubleshooting issues.
• Provide customer service and coordination with all parties – CaptiveAire team, contractors, engineers, installers, CaptiveAire Service.
• Work in the field on job sites (estimated 50% to 75% of time).
• Perform product support by troubleshooting issues with existing and newly installed equipment in the field and providing immediate solutions.
• Maintain expert level knowledge of all CaptiveAire products.
• Work closely with the engineering team, service team, local sales team, and customers to help find the best outcomes on installed jobs.
• Be on-site for construction trade coordination meetings and startups to ensure a good outcome.
• Review and analyze data gathered from installed equipment to make product improvements, utilizing our CASLink remote monitoring system.
• Use mechanical building design knowledge to review applications for customers and suggest improvements in operation.
• Perform 3rd party training for outside contractors on CaptiveAire products.
• Provide reports to the Regional Manager as well as other teams on customer feedback/challenges, quality, and product improvements/issues.

Benefits

• Medical, dental and vision insurance.
• Disability & life insurance based upon election of medical insurance.
• 401k with employer match.
• Paid holidays.
• Paid time off (PTO) based upon tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level