Field Engineer

General Dynamics Information Technology • Molesworth Hills, MD

1d • $85,000 - $115,000 • Onsite

About The Position

GDIT is hiring a Field Engineer Senior to support government, defense, and intelligence projects. The role provides IT equipment and workstation support; network and telecommunications support; equipment logistics and disposition; furniture and facility support; and administrative and documentation support. The position also reviews project status and budgets, manages schedules, prepares status reports, resolves project issues, attends customer meetings, may act as a client liaison, coordinates deliverables, ensures quality assurance, maintains technology knowledge, and participates in special projects. The role is onsite, requires an active TS/SCI clearance with polygraph, and involves no travel.

Requirements

• Bachelor’s degree and 6 years of relevant experience, or an equivalent combination of 10 years of education, technical certifications or training, or work experience in lieu of a degree.
• Active TS/SCI clearance with polygraph.
• U.S. citizenship.
• Experience providing facilities, logistics, telecommunications, desktop, or technical support.
• Ability to assemble, disassemble, move, and repair office furniture and workstation components.
• Working knowledge of monitors, KVM devices, telecommunications equipment, power strips, and common office technology.
• Familiarity with Category 5 and fiber-optic cabling installation or support.
• Ability to interpret and update room layouts, facility drawings, equipment records, and campus maps.
• Strong organizational, customer service, troubleshooting, and communication skills.
• Forklift certification or ability to obtain certification before operating forklift equipment.
• Frequently stand, walk, bend, kneel, reach, push, and pull while completing assigned work.
• Lift and carry furniture, monitors, IT equipment, tools, and related materials, using team or mechanical assistance when appropriate.
• Work under desks, around floor boxes, and in other confined workstation areas.

Nice To Haves

• Experience with DLA Disposition Services turn-in processes.
• Experience using IT service management or ticketing platforms such as Service Central.
• Experience maintaining facility drawings, floor plans, census records, or asset inventories.

Responsibilities

• Install, relocate, troubleshoot, and prepare IT equipment and workstation peripherals for reuse, recycling, or disposal.
• Support technology refreshes, resolve workstation power issues, and coordinate IT service requests with CIO teams.
• Install, relocate, and support network infrastructure, including fiber-optic and Category 5 cabling.
• Manage telephone services, troubleshoot telecommunications issues, and coordinate escalations.
• Coordinate transportation of equipment, furniture, and materials between facilities, including forklift operations when authorized.
• Support equipment recycling, disposition, recordkeeping, and compliance with safety and property-management procedures.
• Move, install, repair, and store office furniture; support workspace reconfigurations and facility moves.
• Maintain facility layouts and campus maps and coordinate specialized moves, including safes and related infrastructure.
• Maintain user accounts, access permissions, and facility and equipment records.
• Document completed work and coordinate with facilities, logistics, IT, security, and other stakeholders to support service delivery.
• Review project and budget status, manage schedules, and prepare status reports.
• Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals.
• Attend customer meetings and may serve as a client liaison.
• Interact with vendors, other agencies, and other client staff on behalf of the client.
• Coordinate development of deliverables and products and ensure quality assurance of project deliverables.
• Maintain current knowledge of relevant technology as assigned and participate in special projects as required.

Benefits

• Comprehensive benefits and wellness packages.
• 401(k) with company match.
• Competitive pay and paid time off.
• Medical plan options, including plans with Health Savings Accounts.
• Dental and vision plan options.
• Paid vacation, sick and personal time, holidays, and parental, military, bereavement, and jury duty leave.
• Short- and long-term disability benefits.
• Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level