Field Engineer

Black Box•United States,
•Remote

About The Position

The Field Engineer is a key member of the project operations team, providing critical support to Project Management and serving as a liaison between field and office teams. Under the supervision of Project Management, the role supports project delivery from bid review and design validation through construction, testing, customer acceptance, and closeout. The position emphasizes clear communication to keep the extended Project Team up to date. It is remote within the United States, with up to 50% travel to client sites, and has no direct reports. The role supports project managers and senior project managers, coordinates with customers, subcontractors, project superintendents, general contractors, and QA/QC teams, and helps ensure work complies with safety and quality requirements. It includes reviewing project documents and contracts, identifying scope changes and design issues, coordinating resolution through the RFI and change-management processes, monitoring schedules and task progress, and helping ensure required people, materials, and equipment are available. The Field Engineer also maintains project records, redlines, test results, and closeout documentation. Other responsibilities may be assigned as reasonably needed or required.

Requirements

  • Bachelor’s degree in Construction Management, Engineering, or a related discipline; relevant experience may be considered in lieu of a degree.
  • At least 5 years of construction-industry experience in a similar role.
  • Ability to use information and data to make informed decisions.
  • Extensive knowledge of safety protocols, processes, and procedures.
  • Understanding of industry-specific estimating and engineering best practices.
  • Ability to identify change events.
  • Knowledge of construction technology platforms and quality and safety standards.
  • Ability to understand and develop project schedules.
  • Professionalism and ability to interact effectively with employees at all levels, vendors, clients, and others.
  • Ability to work under time constraints and adapt positively to changing requirements.
  • Strong oral and written communication, organizational, and customer service skills.
  • Disciplined, detail-oriented, organized, and self-driven approach.
  • Skill in organizing resources and establishing priorities.
  • Leadership presence and ability to mentor junior field staff, lead site walks, and represent the telecom discipline in cross-functional meetings.
  • Ability to manage multiple stakeholders and influence without direct authority.
  • Proficiency with computers and business or industry applications, including Microsoft Office (Outlook, Word, Excel, PowerPoint, and Visio), Bluebeam, Procore, and Textura.

Nice To Haves

  • Experience with large structured cabling projects and/or data center construction projects.
  • OSHA-30 Hour certification; if not certified at hire, certification must be obtained within the first six months of employment.
  • BICSI TECH certification.

Responsibilities

  • Follow safe work practices in accordance with the Company’s Safety Program and client worksite policies, helping ensure the team stays accident-free.
  • Promote company Core Values and safeguard Company culture.
  • Participate in RFP processes, including detailed review of plans, specifications, and the bid package.
  • Provide close support to the Project Manager and/or Senior Project Manager.
  • Evaluate and suggest improvements to Project Delivery Team processes to meet customer requirements and expectations.
  • Manage, mentor, and develop colleagues.
  • Interact with customers to validate expectations before, during, and after project completion.
  • Support and oversee subcontractors.
  • Lead field validation of telecom design, identify conflicts or gaps, and collaborate with construction management, project management, and customers on resolution through the RFI process.
  • Manage project reviews, emphasizing constructability, value engineering options, and design discrepancies or clashes.
  • Own implementation and oversight of electronic tracking systems and custom dashboards to provide real-time visibility into task progress, crew productivity, and issue resolution.
  • Provide daily and weekly reporting, escalate issues, and coordinate with project managers and general contractors.
  • Communicate challenges, risks, and successes proactively and systematically.
  • Coordinate with Project Superintendents to assess installation methods, labor needs, and manpower forecasts.
  • Support QA/QC by ensuring adherence to quality control plans and processes; partner with QA/QC teams and review and validate test results, including OTDR and power meter results.
  • Ensure downstream team members meet deadlines on assigned tasks.
  • Review contracts, work orders, and purchase orders to understand contractual requirements and confirm scope alignment with estimates and contract documents.
  • Cultivate and maintain customer relationships; coordinate customer acceptance and signoff.
  • Work with field operations to ensure appropriate materials and equipment are available.
  • Manage change processes by identifying scope impacts, communicating with stakeholders, and driving resolution to maintain schedule and project alignment.
  • Maintain up-to-date redlines throughout the build lifecycle.
  • Lead preparation of organized, timely, customer-ready closeout documentation.
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