Field Enablement Lead, Worldwide Field Enablement (WWFE) - North America Team

Amazon • Seattle, WA

1d • Onsite

About The Position

Amazon Web Services (AWS) is seeking a Field Enablement Lead to deliver tools, training, coaching, processes, and other enablement programs that equip AWS teams to better serve customers and grow the business. This role involves designing project plans to accelerate initiatives and tactically implementing programs individually or with cross-functional team members. The successful candidate will combine a solid understanding of technology sales and marketing dynamics, a keen eye for detail, and the ability to synthesize vast information into usable content for a diverse sales audience. This individual will collaborate closely with the Worldwide Field Enablement Team, industry sales teams, and other cross-functional leads to examine existing business practices and identify new initiatives that improve time-savings and sales effectiveness. Projects include developing business enablement resources for specific sales verticals, supporting go-to-market motions, executing onboarding and ongoing learning efforts, and supporting programs that enable account teams to accelerate sales pipelines. Experience with AI technologies and implementing related enablement programs is highly desirable. The ideal candidate will possess strong expertise in modern sales methodologies, with demonstrated success in driving adoption of customer-centric approaches that build strategic partnerships and deliver measurable business outcomes. They should excel at aligning technology solutions with customer missions while enhancing overall sales effectiveness. In this role, builders will be responsible for delivering onboarding and ongoing development training to AWS teams. You will have the opportunity to combine a passion for problem-solving, coaching, and enthusiasm for technology to drive learning and establish positive customer relationships with new and tenured sales employees. You will also work closely with many stakeholders (Sales Leadership, Business Operations, Lead Development Representatives, Project Managers, Worldwide Field Enablement) to discover and meet the objectives of the organization.

Requirements

• 5+ years of a combination of relevant experience serving sales and business development organizations and project management experience.
• Strong written and verbal communication skills.
• Experience with sales CRM tools such as Salesforce or similar software.
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent.
• Bachelor's degree or equivalent, or 5+ years of leading large complex programs experience.

Nice To Haves

• Experience with AI technologies and implementing related enablement programs.
• Strong expertise in modern sales methodologies.
• Demonstrated success in driving adoption of customer-centric approaches that build strategic partnerships and deliver measurable business outcomes.
• Ability to align technology solutions with customer missions while enhancing overall sales effectiveness.
• Exceptional presentation skills.
• Experience within organizations supporting sales, technical sales, or direct sales experience.
• Experience delivering technology products or services in a high growth environment.
• Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization.

Responsibilities

• Leverage executive presence, business acumen, and enablement expertise to be a Trusted Advisor to AWS Leaders, recommending enablement initiatives and delivering results.
• Create, execute, manage, and support role-based sales and tech learning sessions for new and existing account teams, supporting training needs; incorporate this content into existing programs or deliver as net-new.
• Plan, facilitate, scale, and support existing onboarding, ongoing training, tools training, account planning to improve sales productivity.
• For each initiative, demonstrate strong planning, communication, and end-to-end ownership leading progress against targeted objectives.
• Develop and curate cross-functional enablement resources for sales and tech teams while leveraging existing resources for implementation of programs.
• Perform detailed needs assessments in collaboration with various stakeholders. Translate business needs into clear project requirements that inform scalable and repeatable initiatives.
• Identify project roadblocks, research and present root-cause analysis, managing resolution and stakeholder communications.
• Implement metrics to measure impact, effectiveness, appropriateness, and utility of programs. Report on the effectiveness of enablement investments through dashboards.
• Maintain scheduled deadlines, detailed training and initiative status reports, and introduce processes to optimize management of projects.
• Support and lead ad hoc special projects as needed.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree