Field Diesel Mechanic - Customer Equipment

United Rentals•Cleveland, OH

About The Position

The Field Diesel Mechanic – Customer Equipment Solutions (Service Tech IV - Field Service - CES) performs maintenance and repairs on complex customer-owned equipment with limited or no supervision, using a high degree of independent judgment and working safely and professionally. The role travels to customer job sites and provides exceptional customer service. It may offer opportunities to progress toward leadership roles in the Service Department.

Requirements

High school diploma or equivalent.
Valid driver's license with an acceptable driving record.
At least 5 years of experience repairing or maintaining equipment and tools.
Advanced mechanical aptitude and working knowledge of tools.
Knowledge of construction equipment and a strong mechanical background with various engines.
Advanced understanding of schematics and diagrams.
Must own tools applicable to the position.
Superior customer service, teamwork, and verbal and written communication skills.
Ability to frequently lift items weighing up to 45 pounds.

Responsibilities

Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using independent judgment.
Travel to customer job sites to repair and maintain customer-owned equipment, and keep the service vehicle clean and professional.
Assist in training lower-level technicians as needed.
Complete paperwork and electronic documentation of work performed in work orders accurately and on time each day.
Upsell and demonstrate a wide array of complex equipment to customers.
Assist with equipment and parts pickup and delivery.
Perform other duties as assigned.