Field Deployment Engineer

Primordial Labs • New Haven, CT

3d • $120,000 - $200,000 • Remote

About The Position

At Primordial Labs, we aren't just building software; we’re building the interface for the future of autonomy. As a Field Deployment Engineer (FDE), you are the tactical bridge between our core engineering team and the operators in the field. You’ll be the face of Anura at the "tactical edge," ensuring our natural language intent technology works flawlessly in real world, high stakes environments. This is a high impact, high visibility role for an engineer who loves to get out of the IDE and into the field to solve complex problems where they actually happen.

Requirements

• You thrive in high-pressure environments and actually enjoy the challenge of "fixing it in the field."
• You’re comfortable working alongside military customers in varied environments.
• You’re a strong software engineer (Python, C++, or similar) who is equally comfortable with Linux systems, networking, and low-level hardware debugging.
• You can explain complex AI concepts to a General and technical edge-cases to a Backend Engineer without losing the "why."
• You are a self-starter who can represent Primordial Labs independently on-site while keeping the home team synced on progress and hurdles.
• Applicants must have current authorization to work in the U.S., and we are not able to provide visa sponsorship for this role.

Nice To Haves

• 3+ years in software engineering, systems integration, or a similar FDE/Field Engineering role (experience in Defense Tech or Robotics is a massive plus).
• Proficiency in Python and C++ and experience with containerization (Docker).
• Willingness and ability to travel frequently to support deployments and testing.
• Current Secret or TS/SCI clearance is highly preferred, but not required.
• BS in Computer Science, Engineering, or a related technical field (or equivalent "battle-tested" experience).

Responsibilities

• Lead the Deployment: Own the end-to-end deployment of Anura onto various unmanned systems and hardware platforms, ensuring a seamless experience for our Army customers.
• Master the Troubleshooting: You are the first line of defense. You’ll debug complex hardware/software integrations in real-time—whether it’s a networking hiccup, a sensor mismatch, or an API edge case.
• Travel to the Edge: This role requires significant travel (up to 50%) to client sites and test ranges. You’ll be on-site to ensure our tech performs under pressure.
• Bridge the Gap: Work directly with operators to understand their challenges and translate field observations into actionable product requirements for our core dev team.
• Technical Enablement: Train and support our users, making sure they feel confident commanding fleets of unmanned systems using natural language intent.

Benefits

• Significant equity stake, aligning your growth with ours.
• Comprehensive Health Coverage: We provide comprehensive medical, dental, and vision plans so you and your family can stay healthy and worry free.
• Retirement Planning: Plan for tomorrow with our 401(k) package, complete with a generous 6% company match.
• Generous PTO: Our generous Paid Time Off (PTO) policy is all about helping you take the breaks you deserve and live your healthiest, most fulfilling life.
• Elite Technology Package: Enjoy an elite technology package to make your work effortless and efficient.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree