Field Deployed Technician - Driver/Operator

Mission Mobile Medical•Forest City, NC
•Onsite

About The Position

Mission Mobile Medical is hiring a Field Deployed Technician for its Special Projects department. The role supports a fully equipped Care Delivery Platform (CDP), a mobile medical unit, so it remains ready for patient care. Technicians are assigned full-time to a single CDP and travel with it between sites and on public roads. The technician drives the CDP, plans routes in relation to vehicle range and charging availability, operates and troubleshoots Level 2 and DC fast chargers, and completes site setup and breakdown. The role also includes troubleshooting vehicle faults, performing walkarounds and scheduled preventive maintenance, monitoring platform trends, and coordinating escalations with the factory using telemetry history. Technicians greet patients, help manage traffic around the CDP, and provide assistance as needed. Mission Mobile Medical describes itself as a fast-paced company redefining the mobile medical market and a B-Corp that uses open-book management philosophies. It emphasizes valuing people, high performance, and serving the healthcare industry. The company is an Equal Opportunity Employer and is committed to a workplace where employees can contribute and are valued for their skills, experience, and perspectives.

Requirements

  • High school diploma or equivalent required.
  • Value all people and have a desire to be a Servant Leader.
  • Embrace the company culture and SERVICE values.
  • Be able and willing to provide world-class service to all stakeholders.
  • Comfort with driving, basic vehicle systems, and diagnostic tools.

Nice To Haves

  • Relevant certifications in automotive, EV, or electrical trade training.
  • Prior experience in field service, fleet maintenance, EV service, or a similar hands-on technical role.

Responsibilities

  • Drive the CDP between sites and on public roads.
  • Read vehicle range against the day’s route and plan around gaps in the charging network.
  • Operate Level 2 and DC fast charging sessions, connect and disconnect charging equipment, and troubleshoot chargers that will not start.
  • Complete arrival surveys, level the vehicle, deploy modules and interlocks, connect shore power, and secure the vehicle before it moves.
  • Read and safely isolate vehicle faults, and determine what can be repaired on site.
  • Perform vehicle walkarounds and scheduled service, and act on platform trends to help prevent downtime.
  • Maintain a direct line to the factory when escalating issues and provide the platform’s telemetry history.
  • Greet patients, help manage traffic flow around the CDP, and provide assistance when needed.
  • Demonstrate a SERVICE mindset with teammates, prospects, partners, and suppliers.

Benefits

  • 80 PTO hours available after the first 60 days of service.
  • Medical insurance with 100% employer contribution for participating plans.
  • $10,000 life insurance with 100% employer contribution.
  • Dental and vision coverage with employee contribution.
  • 401(k) eligibility after 120 days, fully vested, with up to a 4% match.
  • Weekly payday every Friday.
  • Quarterly profit sharing of up to 20% of annual wages.
  • Open Book Management organization.
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