Lead Forward Deployed Operator
About The Position
Bolt Farm Treehouse creates restorative experiences intended to help couples slow down, reconnect, and strengthen their relationships. Its Strike Team works across departments to turn recurring operational problems into dependable systems. This role focuses on helping housekeeping, maintenance, spa, and guest-experience teams simplify their work, adopt useful technology, and deliver a more consistent guest experience. The Lead Forward Deployed Operator works alongside department teams to identify operational bottlenecks and build workflows, automations, or internal tools that address them. This is a hands-on role that owns projects from observing the work through launch, then supports adoption through testing, training, documentation, and handoff so teams can operate the systems independently.
Requirements
- At least 3 years building operational systems, automations, or internal tools.
- A portfolio of systems personally built and deployed for real users.
- Hands-on proficiency with at least two tools or platforms such as n8n, Make, Zapier, Cursor, Python, or comparable low-code/no-code platforms.
Nice To Haves
- Experience building ClickUp Enterprise workflows and automations, or comparable enterprise work-management systems.
- Experience improving housekeeping, maintenance, spa, hospitality, or other frontline service operations.
- Experience building AI-agent workflows or integrations across multiple business systems.
- Experience taking projects from problem definition through user training and operational handoff.
Responsibilities
- Observe frontline work and identify delays, recurring errors, and unnecessary steps before selecting a technical solution.
- Build and improve AI-enabled workflows, automations, and internal tools across operational departments.
- Translate departmental needs into clear task flows, ownership, and exception paths.
- Test solutions with users and adjust designs to real operating conditions.
- Prioritize deployment work based on its effect on guest experience, team capacity, and cost.
- Measure manual work eliminated, errors reduced, and operational results for each improvement.
- Write practical SOPs and runbooks, train users, and hand off systems that teams can operate independently.
- Share build patterns and coach other builders as the team develops.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
