Field Coordinator

BARBOSA CABINETS•Tracy, CA

About The Position

The Field Coordinator works within a team to help ensure projects are completed on time and on schedule. The role monitors builder portals, emails, and other communications and responds as needed. It also involves keeping schedules and job folders current, coordinating parts and appointments, following up on delays, attending builder meetings, and closing out installation and service work orders.

Requirements

  • Basic knowledge of computers.
  • Phone and email etiquette.
  • Ability to work as part of a team.
  • Ability to perform multiple duties.
  • Organized.
  • High school graduate or equivalent.

Responsibilities

  • Respond to builder emails daily.
  • Update schedules as needed.
  • Order parts as needed, within 48 hours of receipt.
  • Approve and proof job folders daily.
  • Follow up on download-delay emails and ensure they are completed in a timely manner.
  • Check the Field Coordination Dashboard and complete updates daily as needed.
  • Attend required builder meetings with completed updates.
  • Send manufacturing schedules two days before builder meetings.
  • Order parts and schedule service and warranty appointments.
  • Close out installation and service work orders within 48 hours.
  • Perform other duties as assigned or required.
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