Field Coordinator

Companions and Homemakers•Clinton, CT

4d•$20 - $23•Onsite

About The Position

The Field Coordinator ensures clients receive care that meets C&H standards and promotes homecare as a viable alternative to institutional care. The role gathers information about client needs and caregiver performance through visits to clients’ homes to support suitable client-caregiver matches. The position primarily involves field visits within the Connecticut service area, with occasional light office work as needed.

Requirements

Compassion for the elderly and dedication to the company’s mission.
Straightforward communication skills.
Ability to fill in for clients and perform required care skills, including personal care and transfers.
Skills using different types of lifting equipment, such as a Hoyer lift.
Observational and time-management skills.
Ability to monitor client homes for concerns and evaluate caregiver performance.
Ability to adapt to last-minute schedule changes.
Ability to travel to any town within the designated work area using a reliable personal vehicle.
Physical fitness to lift and transfer clients and use lifting equipment as necessary.

Responsibilities

Fill in for clients with last-minute openings, performing companion, homemaker, or personal care assistant duties according to their needs.
Take on new clients until a suitable caregiver match is made.
Visit new clients within the first two weeks of services to verify client information and assess how the initial caregiver match is working.
Perform home visits as requested by supervisors.
Thoroughly document pertinent information obtained during scheduled time with clients, including home visits.
Immediately escalate concerns about clients, caregivers, or office staff to the direct supervisor.
Follow the weekly visit schedule to check caregiver attendance and performance and client well-being, based on supervisor direction and input from scheduling coordinators, new employee assignments, customer complaints, or management requests.
Prepare a weekly report of day-to-day activities for supervisor review, including a mileage report when not driving a company vehicle.
Develop working knowledge of company policies, procedures, services, and philosophy using available training resources.
Report information, both positive and negative, about clients or caregivers that affects the company or its mission.
Assist with office functions such as scheduling or special projects when not scheduled in the field.