Field Communications Manager

Inspire Medical Systems • Minneapolis, MN

43d • $110,000 - $160,000 • Onsite

About The Position

Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP. Inspire Medical Systems is committed to enhancing patients’ lives through sleep innovation. We are steadfast in our commitment to prioritize patient outcomes, act with integrity and lead with respect. With positive persistence at our core, we are committed to all those we serve. The Field Communications Manager is responsible for developing, managing, and optimizing all communication channels and messaging that support commercial field teams across the organization. This role ensures that Sales, Clinical, and Therapy teams receive timely, clear, and actionable information that aligns with corporate strategy, product priorities, and compliance requirements. Reporting to the Director of Field Marketing , the Field Communications Manager acts as the central hub for internal field-facing communication—driving alignment, improving clarity, and strengthening field readiness across the business. This role partners closely with Sales Leadership, Product Marketing, Medical Affairs, Training, and Commercial Operations to ensure effective communication planning, content development, and delivery.

Requirements

• Bachelor’s degree in Communications, Marketing, Business, or related field.
• 5–7+ years of experience in internal communications, marketing communications, field engagement, or related roles (healthcare or medical device strongly preferred).
• Strong writing, editing, and storytelling skills with the ability to simplify complex information.
• Experience managing communication platforms (CRM, intranet, SharePoint, Teams, etc.).
• Excellent project management skills with the ability to manage multiple priorities and stakeholders.
• Strong collaboration and relationship-building skills across sales, marketing, and clinical functions.
• Highly organized, detail-oriented, and comfortable operating in a fast-paced environment.

Responsibilities

• Communication Strategy & Planning Develop and execute a cohesive field communication strategy , including cadence, governance, and channel utilization.
• Establish communication standards to ensure clarity, consistency, and compliance across all field-facing updates.
• Partner with the Director of Field Marketing to align communication priorities with commercial goals and launch plans.
• Content Development & Management Draft, edit, and package clear field-facing communications such as product updates, launch briefs, clinical messaging, competitive alerts, and commercial program announcements.
• Translate complex marketing, clinical, or operational information into concise, field-ready content.
• Maintain communication templates, brand voice consistency, and compliance documentation.
• Channel Ownership & Optimization Oversee key communication platforms (All Field announcements, SharePoint sites, newsletters, Microsoft Teams channels) including Weekly Spotlight emails.
• Develop new communication channels or tools as needed to support scalability and field engagement.
• Optimize and maintain a centralized repository for all field communications in Showpad.
• Execute and plan of Monthly Field Call and Quarterly Sleep Matters Call Cross‑Functional Collaboration Partner with Product Marketing, Medical Affairs, Sales Training, and Sales Leadership to gather inputs and align messaging.
• Collaborate with Commercial Operations to ensure seamless integration of communication into workflows and systems.
• Participate in cross-functional launch teams to support communication planning and readiness.
• Field Engagement & Feedback Establish regular feedback loops with field teams to assess communication clarity, relevance, and channel effectiveness.
• Analyze communication performance metrics (open rates, adoption rates, feedback trends).
• Use insights to refine strategy continuously.
• Compliance & Quality Assurance Ensure all communications follow regulatory, legal, and medical review processes when required.
• Maintain documentation and version control for field-facing communications.
• Serve as gatekeeper to ensure accuracy, consistency, and alignment.

Benefits

• Multiple health insurance plan options.
• Employer contributions to Health Savings Account.
• Dental, Vision, Life and Disability benefits.
• 401k plan + employer match.
• Identity Protection.
• Flexible time off.
• Tuition Reimbursement.
• Employee Assistance program.
• All employees have the opportunity to participate in the ownership and success of Inspire. Employees at all levels can participate through equity awards and the Employee Stock Purchase Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level