Field Clinical Specialist, Little Rock

Terumo•Little Rock, AR

4d•$75,000 - $105,000•Onsite

About The Position

Terumo Medical Corporation is hiring a Field Clinical Specialist to provide specialized clinical and technical product support, education, and training for therapeutic and diagnostic medical devices used in selected diagnostic and interventional procedures. Serving as a subject matter expert, the specialist trains and proctors physicians and other healthcare personnel, provides presentations and in-services, and supports appropriate product use and patient safety. The role works under minimal direct supervision in clinical and surgical settings and collaborates with internal teams on product-training materials, programs, and initiatives, primarily in the field and occasionally at the home office or manufacturing facility. This is a field-based role serving customers such as physicians, nurses, clinicians, technicians, and other medical personnel. It involves daily travel to customer accounts, approximately 70% overnight travel by car and/or air, and occasional weekend travel. The specialist must be able to enter hospitals and work in interventional radiology suites, catheterization labs, and operating rooms, following facility credentialing and safety protocols. Work may involve prolonged standing, appropriate gowning, biohazard awareness, and areas where ionizing radiation is present. The listed salary range is $75,000 to $105,000. Terumo describes its benefits as including an annual bonus, paid vacation and holidays, health, dental and vision benefits, a 401(k) with matching contributions, tax-advantaged savings accounts, a legal plan, voluntary life and AD&D insurance, voluntary long- and short-term disability, critical illness and accident insurance, parental and personal leave, tuition reimbursement, travel assistance, and an employee assistance program.

Requirements

Hold technical or professional health services licensure from an accredited licensing entity, such as RT, RCIS, or RN, or have a four-year bachelor's degree in health sciences or a related science field.
Have at least 3 years of experience in a clinical setting related to peripheral or cardiac care.
Have at least 3 years of scrubbing experience in a Cath Lab or Interventional Radiology environment.
Demonstrate strong technical and clinical knowledge of human anatomy, physiology, and medical procedural techniques.
Be able to quickly develop thorough knowledge of company products and their recommended use.
Be able to address customer inquiries, provide company information and reference materials, and analyze product applications or misapplications to diagnose usage, manufacturing, or failure-related issues.
Have strong interpersonal and analytical skills, training ability, and the capacity to stay current with technology, company products, and accepted medical practices relevant to the products and procedural area.
Be able to manage multiple time-constrained projects while educating and satisfying internal and external customers.
Be able to present and communicate complex clinical and technical information effectively to people with varying backgrounds and levels of scientific knowledge.
Be able to apply business understanding to clinical support and customer-facing or sales-force interactions.
Be able to drive a personal automobile daily to customer accounts and travel long distances as needed.
Be able to meet medical-facility vendor credentialing requirements, including required training, background checks, and proof of immunization.
Be able to access and work in IR suites, cath labs, and operating rooms, wear appropriate gowning, stand for long periods, follow hospital protocols, and remain aware of biohazards and radiation exposure and protections.
Be able to travel approximately 70% overnight by car and/or air, including occasional weekend travel.

Nice To Haves

Prior experience as a Field Clinical Specialist with a medical device company.
Procedural experience in endovascular and/or cardiac areas.

Responsibilities

Train internal and external customers, including physicians, clinicians, and technicians, on proper techniques and use of therapeutic and diagnostic TIS products.
Serve as a company liaison with customers on clinical and technical matters related to company initiatives, projects, and products.
Communicate clinical and technical issues verbally and in writing with marketing and sales teams.
Operate computer simulation equipment and support vessel-model units at trade shows, local clinical meetings, and PACE-sponsored courses to deliver product and procedural education.
Develop and maintain clinical communications that support, document, and promote appropriate product utilization.
Work with sales, marketing, internal departments, and customers to resolve clinical and technical problems.
Support clinical seminars and medical-society-sponsored symposia and courses.
Visit key customers to evaluate products, maintain customer relationships, gather competitive knowledge, and identify new product concepts or enhancement ideas.
Ensure clinical compatibility among TIS products within the scope of procedural application.
Work with marketing and sales to implement tactics supporting strategic and product-related goals, and provide feedback through the Product Performance Reporting process.
Promote appropriate product use in accordance with patient safety and intended use.
Maintain compliance with TMC Quality Systems requirements, promptly forward customer complaints to Quality Assurance, and ensure promotional messaging and materials are clinically accurate and comply with AdvaMed guidelines and Terumo policies.
Follow regulations governing promotional materials, good clinical practices, Design Control procedures when participating in product development and clinical activities, applicable FDA regulations, international guidelines, and Terumo policies.
Perform other job-related duties as assigned.