Field Chief Technology Officer - Modern Workplace

SHI International Corp.•US - TX - Home Office, TX

7d•$250,000 - $300,000

About The Position

The Field Chief Technology Officer (Field CTO) serves as SHI's executive-level advisor for Modern Workplace and End User Compute strategy. The role partners with CIOs, CTOs, Digital Workplace leaders, infrastructure executives, and business stakeholders to develop data-driven strategies, operating models, and transformation roadmaps that enable measurable business outcomes. The Field CTO provides independent guidance, industry expertise, governance frameworks, and executive advisory services to support customer decisions about workplace transformation, employee productivity, endpoint modernization, AI adoption, digital employee experience, and technology investments. The role bridges business strategy, technology innovation, hardware lifecycle management, software platforms, managed services, and workforce enablement. It advises customers on optimizing performance, cost, security, sustainability, and user experience across modern workplace environments. The Field CTO also supports SHI sales and business development through strategic consulting, executive relationships, thought leadership, and influence on large hardware, software, and services engagements.

Requirements

Bachelor’s degree or relevant work experience.
10+ years of experience in a customer-facing role explaining strategic and tactical concepts.
10+ years of experience taking concepts and reference architectures through to operationalized implementations.
10+ years of industry experience.
10+ years of experience in architect work with Data Center, IT Operations, and IT Automation technologies.
10+ years of experience selling into large customer environments or interfacing with executive committees at Fortune 1000 organizations.
Expert-level ability to engage and collaborate with organizational stakeholders.
Expert-level negotiation and ability to reach mutually beneficial agreements and compromises.
Expert-level presentation skills, including simplifying complex issues for diverse audiences.
Expert-level structured problem-solving and analytical approach.
Expert understanding of business operations, market dynamics, and financial principles.
Expert emotional awareness, adaptability, and diplomacy across organizational levels.
Expert task management, prioritization, and time planning.
Expert ability to articulate technical architecture and service design principles.
Expert ability to discuss interconnected solutions, including cloud, networking, and security.

Responsibilities

Serve as a strategic advisor to CIOs, CTOs, Chief Digital Officers, and IT leadership teams.
Facilitate executive discussions on workplace transformation, employee productivity, technology modernization, and future-state operating models.
Guide customers in developing long-term Modern Workplace and End User Compute strategies and transformation roadmaps.
Establish transformation governance frameworks that align technology investments with business objectives.
Provide independent recommendations, industry benchmarking, and advisory insights to support customer decision-making.
Lead executive workshops, visioning sessions, strategic planning engagements, and executive briefings.
Represent SHI as an industry thought leader at customer events, conferences, analyst interactions, and advisory councils.
Design KPI-driven operating models, governance frameworks, executive dashboards, success metrics, and reporting structures for workplace performance and transformation value realization.
Advise customers on workplace transformation maturity, organizational readiness, and the alignment of investments with productivity, efficiency, financial, and user-satisfaction objectives.
Contribute to Quarterly Business Reviews, Executive Steering Committees, and Transformation Governance Boards.
Provide executive advisory leadership on digital workplace transformation, productivity and collaboration, hybrid and flexible work, employee and device choice, Digital Employee Experience, workforce enablement, endpoint modernization, workspace experience, future-of-work planning, and AI-enabled workplace transformation.
Advise on AI PCs, endpoint technologies, intelligent refresh, device personalization, client computing, Device Lifecycle Management, Hardware Lifecycle Management, Device-as-a-Service, global deployments, sustainable refresh planning, procurement optimization, lifecycle economics, asset recovery, redeployment, and disposition.
Provide executive guidance on Microsoft 365 strategy and adoption, Microsoft Copilot, endpoint management, Intune and UEM, endpoint security and compliance, collaboration platforms, VDI, Digital Employee Experience platforms, automation, and workflow transformation.
Advise customers on ROI and business-value frameworks, license optimization, adoption and change management, productivity metrics, investment justification, and value realization planning.
Help customers develop AI adoption and governance frameworks, Copilot deployment strategies, AI readiness and maturity assessments, business-outcome alignment, productivity measures, workflow automation opportunities, use cases, and executive reporting on AI impact.
Develop strategic alignment among OEMs, software providers, cloud and service partners, and emerging technology vendors; evaluate ecosystems, advise on portfolio optimization, and identify opportunities to improve interoperability and reduce complexity.
Provide strategic oversight and advisory input across SHI's device lifecycle, managed endpoint, modern workplace, provisioning, modern management, integration, warranty, support, service desk, asset recovery, AI readiness, benchmarking, and device lab services.
Advise on sustainable endpoint lifecycle strategies and reporting that quantifies environmental benefits from recovery, redeployment, refurbishment, and recycling; align IT sustainability programs with corporate goals and promote circular-economy approaches.
Build trusted relationships with customer executives, participate in strategy reviews and governance sessions, lead outcome-focused QBRs, and facilitate alignment between technology and business leadership.
Support large strategic pursuits, executive presentations, and board-level technology discussions when appropriate.
Support SHI sales teams on strategic opportunities and executive relationships; influence large-scale engagements through advisory and consulting; develop thought leadership and market positioning; and partner with marketing, services, and solution organizations to identify opportunities and customer needs.
Apply expert communication, collaboration, interpersonal, negotiation, entrepreneurial, influence, analytical, business, technical, leadership, and networking capabilities.