Field Business Manager - Northwest Region
About The Position
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage. If you like getting out and about, you’ll love being part of our Field Engineering team. We travel to companies and manufacturing facilities all over the world to carry out risk-based inspections and ensure the integrity of existing certifications — we perform over 3,000 site visits every single day. It could be testing the fire doors at a school, checking a fire truck or even inspecting the New Year’s Eve ball in Times Square. Every day’s different and there’s always a new challenge to face. If you love an adventure, join our team and take your career to new and exciting places.
Requirements
- Field Business Manager - Northwest Region
Responsibilities
- Develops implements and manages tactical plans and budgets to achieve assigned objectives.
- Assures services are delivered in a technically competent and cost-effective manner.
- Assigns work tasks and estimates staffing requirements to meet customer needs.
- Responsible for ensuring that all inspection and audit activities within assigned region are carried out in accordance with planned processes and/or documented procedures.
- Maintains proper staffing levels within region by monitoring workload demands and available resources.
- Assures customer satisfaction by addressing any customer complaints or concerns regarding activities conducted within assigned region.
- Manages continuous improvement in area by developing and implementing preventive and corrective action systems.
- Communicates and meets with clients to discuss technical issues related to factory visits or to discuss UL policies, procedures and requirements related to factory visits and the control of the UL Mark.
- Develops and maintains an ongoing knowledge of the client base within assigned area to meet customer expectations and identify areas of expansion.
- Integrates continuous improvement concepts and techniques into all aspects of the job.
- Applies organizational policies and assures adherence to departmental procedures.
- Manages the performance of direct reports by defining accountabilities, establishing performance objectives, providing feedback and guidance, and ensuring that all policies are understood and adhered to.
- May manage the qualification, selection and continuous relationship of subcontract Field Service professional services.
- Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
- Performs other duties as directed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
