Field Auto Appraiser - Long Island, NY

Allstate•Uniondale, NY

1d•$60,000 - $117,700•Onsite

About The Position

As a Field Auto Appraiser at Allstate, you will be at the forefront of the claims process, meeting customers at their homes, repair shops, or tow yards. You will be responsible for writing estimates and guiding customers through the repair or total loss process using a mix of in-person visits, virtual inspections, and written communication. This is a fast-paced, hands-on role that blends technical know-how, customer service, and the freedom of field work.

Requirements

3-5 years' experience in auto collision estimating using CCC or Mitchell.
High School Diploma or a GED.
Proficient written and verbal communication skills to effectively interact with customers.
Strong attention to detail and ability to write precise and comprehensive estimates.
Comfortable with utilizing technology and various platforms for claims processing.
Excellent time management and organizational skills to manage multiple assignments effectively.
Valid driver's license and willingness to travel as part of the job requirements.
Must be located in Nassau County - Long Island, NY.
May be expected to obtain an adjuster’s license in multiple markets (Appraiser's license required in RI as well).
All required licenses will need to be obtained within 60 days of hire.
Must maintain all licensing required for the role, including any continuing education and/or other state-affiliated requirements for licensing renewal.
Must have a dedicated, private workspace free from distractions, along with appropriate desk and seating when working from home.
Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Nice To Haves

A $5,000 sign-on bonus may be offered to qualified candidates.
This role may qualify for a company car based on annual work mileage.
May be required to attend 2 weeks of training held in person at our Dallas, TX office.
A sign on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state (current employees and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus).

Responsibilities

Meet customers at their home, repair shop, or tow yard.
Write estimates for vehicle damage.
Guide customers through the repair or total loss process.
Conduct in-person visits, virtual inspections, and written communication.
Evaluate damage on-site.
Collaborate with body shops and service providers.
Investigate casualty claims by performing detailed reviews of damage and interpreting policies to determine coverage.
Communicate with customers via phone, email, and video chat to guide them through the claims process.
Offer customers their preferred communication method to discuss claim needs and provide updates.
Evaluate and negotiate claims settlements with customers, vendors, third-party carriers, and claimants in accordance with legal and business standards.
Utilize multiple tools, including estimate tools, job aids, and settlement platforms, to get the job done.
Ensure claims are documented accurately and in line with policy agreements.
Maintain clear, timely records in the claims system.

Benefits

Competitive salary based on experience and qualifications.
Medical, dental, and vision coverage.
Allstate pension plan and 401(k) savings plan.
Ayco financial coaching.
Spring Health mental and emotional wellbeing resources.
Paid parental leave.
Adoption reimbursement.
Paid time off.
Tuition reimbursement.
Wellness incentives.
Mileage reimbursements for personal vehicle usage during work.
Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
Monthly connectivity reimbursement for employees eligible to work from home.