Field Auto Appraiser

Allstate • Waynesville, NC

1d • $26 - $50 • Remote

About The Position

National General is seeking a Field Auto Appraiser to join our Claims team. This remote, territory-based role handles auto claims both virtually and in the field throughout the Asheville, NC market, including Hendersonville, Waynesville, and surrounding western North Carolina areas. The ideal candidate will have experience inspecting vehicles, preparing accurate damage estimates using CCC ONE, and working closely with customers and repair facilities to support timely and effective claim resolution while delivering exceptional customer service.

Requirements

• Must have authorization to work in the United States.
• Must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
• Must have reliable internet, with minimum speeds of 50 MB download and 5 MB upload.

Nice To Haves

• Previous experience as an Auto Damage Appraiser, Field Appraiser, Auto Claims Adjuster, body shop, collision repair, or automotive repair facility experience.
• Proficiency using CCC ONE estimating software.
• Experience conducting in-person vehicle inspections and preparing accurate repair estimates.
• Strong understanding of auto repair processes, vehicle construction, and damage evaluation.
• Ability to effectively negotiate with repair facilities, vendors, and customers.
• Excellent customer service and communication skills.
• Ability to work independently and travel within the assigned territory.

Responsibilities

• Responsible for creating or auditing a comprehensive estimate of damages for 1st and 3rd party material damage claims in either the auto or specialty lines leading to the proper disposition.
• Responsible for training, mentoring, controlling quality and providing technical assistance on material damage claims.
• Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities.
• Possesses a deep understanding of the content of all policy types written by the company.
• Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines.
• Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option.
• Builds mastered relationships with both internal and external customers across multiple lines.

Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Monthly connectivity reimbursement to help offset internet costs for eligible remote employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed