Field Applications Scientist, High-Content Imaging (HCI) North America

Araceli Biosciences • Boston, MA

2h • Remote

About The Position

Araceli’s platform is designed to enable high-speed, scalable, and data-rich cellular imaging, empowering researchers in drug discovery and translational biology to generate actionable insights with unprecedented throughput and image quality. We are seeking an experienced, highly motivated and customer-facing Field Applications Scientist based in the Boston MA area and covering North America, who has a very high attention to detail, keeps customers first and is looking for a challenging and exciting new role. The Field Applications Scientist will serve as a trusted scientific partner to customers, ensuring successful implementation, workflow optimization, and long-term scientific value from Araceli’s solutions. This role requires a combination of deep domain expertise in cell biology and microscopy/imaging, strong data analysis capabilities, and a proven ability to operate effectively in a customer-facing, field-based environment.

Requirements

• B.S( with significant experience), M.S., or Ph.D. in Cell Biology, Molecular Biology, Bioengineering, or related field
• 3+ years of relevant experience in: High-content imaging / high-content screening (HCI/HCS)
• 3+ years of relevant experience in: Cell-based assay development
• Experience supporting commercial instruments in a customer-facing role (FAS, Applications Scientist, or similar)
• Hands-on experience with imaging platforms (e.g., confocal, high-throughput microscopy)
• Strong background in fluorescence imaging, staining, and assay optimization
• Experience with image analysis software (e.g., CellProfiler, SIMA, ImageJ/Fiji, Harmony, Columbus, or similar)
• Willingness to travel 50–70% across North America
• Strong customer support skills; secondary benefits of “soft selling skills”
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
• Proactive problem-solving skills and ability to work effectively in a fast-paced, dynamic start-up company environment
• Ability to work collaboratively with your sales counterparts through the sales process to close and post-sales support

Nice To Haves

• Familiarity with AI/ML-based image analysis or advanced analytics workflows
• Experience in drug discovery R&D environments (biotech/pharma)
• Knowledge of organoids, 3D cultures, or complex biological models
• Exposure to automation (incl AI-driven) and high-throughput screening environments
• Experience supporting consumables workflows (reagents, plates, kits tied to imaging)
• Experience in LIVE cell imaging experiments, and instrumentation

Responsibilities

• Serve as the primary scientific contact for prospects and customers using Araceli’s Endeavor HCI platforms
• Conduct on-site and virtual portfolio training, and application onboarding
• Assist in optimizing, and troubleshooting cell-based imaging assays (e.g., phenotypic screening, organoids, co-culture systems) tailored to customer use cases (drug discovery, target validation, translational research)
• Support end-to-end workflows including sample prep, staining, acquisition, and analysis
• Provide expertise in image analysis pipelines, including segmentation, feature extraction, and data interpretation via our Clairvoyance and ClaireRT software packages
• Advise on experimental design, controls, and statistical robustness for screening assays
• Contribute to development of application notes, protocols, and best practices
• Engage and partner with Product Management across hardware, software and consumables to support our customers in 2-D phenotypic screening and LIVE cell imaging projects
• Train customers on Araceli software platforms for: Image acquisition and analysis
• Train customers on Araceli software platforms for: AI/ML-based image analysis (if applicable)
• Train customers on Araceli software platforms for: Data visualization and reporting
• Troubleshoot software workflows and collaborate with engineering/product teams on improvements
• In conjunction with service, support integration with LIMS and automation
• Support data pipelines, or downstream analytics tools
• Partner with Sales to deliver technical presentations, demos, and evaluations
• Support proof-of-concept studies and customer pilots in conjunction with the Applications Scientific team internally
• Translate customer needs into tailored solutions involving instruments, consumables, and workflows
• Contribute to competitive positioning and technical differentiation
• Ensure high customer satisfaction and successful adoption of Araceli platforms, starting with the first touch point at training
• Identify opportunities for expanded usage (new assays, consumables, software modules)
• Act as the voice of the customer, feeding insights back to Product, Marketing, and R&D
• Work cross-functionally with: Sales & Marketing (customer engagement, demos)
• Work cross-functionally with: Product & Engineering (feedback, feature requests)
• Work cross-functionally with: R&D (application development and validation)
• Participate in trade shows, conferences, and workshops

Benefits

• A competitive salary with bonus, commensurate with experience.
• A full benefits package including Medical, Dental, Vision and Life Insurance
• 401(k) match
• 12 company holidays
• 3 weeks of PTO
• Equity incentive benefits to allow employees to share in the growth of the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree
• Number of Employees: 1-10 employees