Field Applications Engineer

Broadcom•San Jose, CA

6h•Onsite

About The Position

The Core Switching Group (CSG) Software Field Applications Engineer (FAE) will be supporting industry-leading XGS-Tomahawk series of products in AI clusters for scale-up, scale-out, and scale-across applications. This individual will be responsible for top-5 cloud customers who are leaders in the compute and AI/ML space. Key responsibilities include assisting customers in running SoNIC and switch development kits in their OS/platform environment, identifying software bugs, writing/suggesting software fixes, and suggesting the appropriate use of APIs to implement features like traffic management, congestion control, and scheduling. The role also involves giving SDK overview presentations, thoroughly understanding Ethernet protocol/switching/packet processing architecture, and answering customer questions regarding features with timely and accurate information. The FAE will work with Field Sales Engineers to increase demand for Broadcom Wired Segment products and understand customer applications to identify key technology and product features for next-generation products. This position acts as a technical liaison between the Core Switching Group Software Development Team, Factory Application Teams, and the customer. This position is part of the sales organization.

Requirements

Be able to understand millions of lines of code and write patches.
Expert in Ethernet L2/L3 switching protocols.
BSEE/BSCS required.
Strong verbal and written communication skills.
Team player, independent, self-starter, "can-do" attitude, adaptable to rapidly changing market requirements, ability to prioritize and multitask.
Be able to handle intense pressure and be able to execute.
Be able to build strong relationships with customers.
Past record of success.
Bachelor's degree and 8+ years experience in embedded networking software design and development or Masters degree and 6+ years experience in embedded networking software design and development.

Nice To Haves

2 years experience as a field applications engineer (highly desired but not a must).

Responsibilities

Assist customers in running SoNIC and switch development kits in their OS/platform environment.
Identify software bugs and write/suggest software fixes.
Suggest appropriate use of APIs to implement features like traffic management, congestion control, and scheduling.
Give SDK overview presentations.
Understand Ethernet protocol/switching/packet processing architecture thoroughly and answer customer questions regarding features.
Work with Field Sales Engineers to increase demand for Broadcom Wired Segment products.
Understand customer applications to identify key technology and product features for next-generation products.
Act as a technical liaison between the Core Switching Group Software Development Team, Factory Application Teams, and the customer.