Field Application Specialist I
bioMérieux
•$78,500 - $92,900•Onsite
About The Position
The role of the Field Application Specialist I is to provide solution-oriented customer training, implementation, technical support, and troubleshooting remotely and at customer sites for bioMerieux Industrial Applications Food Safety and Quality product lines. This position is expected play a strong role in customer retention and loyalty. The Field Application Specialist I role facilitates teamwork and cooperation, contributes to efficiency and productivity, and fosters a positive work environment.
Requirements
- Bachelor degree required microbiology, biological sciences or similar technical fields and no previous experience.
- OR HS Diploma/GED and 4 years of experience in microbiology laboratory or biological sciences experience
- English fluency required
- Able to work independently
Nice To Haves
- 1-3 years related microbiology laboratory or biological sciences experience (strong preference for Food Industry)
- Spanish language capability is a plus
Responsibilities
- Coordinate and provide customer product training, implementation support, ongoing technical support
- Respond to customer needs and internal inquiries, including accurate documentation in CRM, meeting regulatory standards and requirements
- Provide consistent follow-up to meet customer satisfaction and other key performance indicators
- Provide efficient territory management, adhere to expense budget and support revenue objectives
- Travel outside of territory as needed to support overall team and departmental performance
- Complete all regulatory, departmental and product training as required in role and agreed upon with Manager
- Perform all work in compliance with company quality procedures and standards.
- Perform other duties as assigned.
Benefits
- A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options
- Company-Provided Life and Accidental Death Insurance
- Short and Long-Term Disability Insurance
- Retirement Plan including a generous non-discretionary employer contribution and employer match.
- Adoption Assistance
- Wellness Programs
- Employee Assistance Program
- Commuter Benefits
- Various voluntary benefit offerings
- Discount programs
- Parental leaves
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
