DSHS HCLA Field Administrator
About The Position
Are you committed to making a difference in the lives of vulnerable adults? Join the Home and Community Living Administration (HCLA) as Field Administrator for Adult Protective Services (APS). As an Adult Protective Services Field Administrator, you will be responsible for planning, leading, developing, coordinating, and implementing all Adult Protective Services policies and procedures within the six counties of Region 2. You will help address the supervision, training, and quality assurance needs within the region. This role requires exceptional amounts of development time to ensure the region is complying with department expectations, quality assurance and policies related to the ongoing management of APS. You'll also be responsible for providing policy interpretation, clarifications, consultation, and training. As a member of the statewide APS Management Team, you will have significant input and responsibility for long-range program planning and goal setting. You will be the liaison for the Region 2 networks with law enforcement, mental health, and works with the Tribes in the following counties (King, Snohomish, Whatcom, Skagit, San Juan, and Island) and other community organizations to build good working relationships and resolve any issues that may arise. Our mission is to protect Vulnerable Adults from abuse, neglect, self-neglect, abandonment, and exploitation. We value client self-determination and the professional expertise of our APS colleagues, while working to prevent and end harm by: Conducting objective, timely, and thorough investigations; Assisting Vulnerable Adults to access appropriate services in accordance with statute, rules, policy, and client consent; Networking and Coordinating with others to serve Vulnerable Adults; and Educating Vulnerable Adults and the community about abuse, neglect, self-neglect, abandonment, exploitation, and protective services.
Requirements
- A Master's degree in social science, health, public administration, or related fields, and three years of professional experience in planning, administering, developing, or delivering social and health service programs; OR A Bachelor's degree in social science, health, public administration, or related fields, and five years of professional experience in planning, administering, developing, or delivering social and health service programs; OR Equivalent professional experience/education.
- Employees driving on state business must have a valid driver's license.
- Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Nice To Haves
- A Master's degree in social science, health, public administration, or related fields.
Responsibilities
- Provide Supervision of staff and the development and implementation of the APS program and policy; including implementation of regional Operating procedures, WACs and RCWs.
- Set expectations for performance, recruit and hire staff for positions as needed, and manage the workflow.
- Provide training, coaching, evaluation, and initiate corrective/disciplinary action when necessary.
- Ensure the APS training plan is current and updated as changes occur for all APS staff and APS supervisors and ensure implementation of such.
- Train staff and supervisors in current policy and procedures.
- Responsible for regional quality assurance activities, coordinate and oversee quality assurance to ensure the accuracy of work done by staff is within policy.
- Provide consultation and outreach for APS staff and community organizations, i.e., local law enforcement long-term care ombudsman, mental health, Residential Care Services RCS, Developmental Disabilities Administration DDA, and Attorney General's Office AGO, the court system, and Tribes.
Benefits
- A hybrid telework schedule with travel requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
