Field Adjuster Midlands

Davies

10d•Remote

About The Position

As a Property Loss Adjuster at Davies, you'll play a vital role in helping customers recover from unexpected property losses, guiding them through the claims journey with expertise, professionalism and empathy. Managing a diverse portfolio of domestic and commercial property claims, you'll investigate, assess and resolve claims of varying complexity and value while delivering outstanding customer and client service. This is an exciting opportunity for a technically skilled adjuster who enjoys autonomy, variety and the challenge of making informed decisions that have a real impact on customers when they need support most. Working within a collaborative and high-performing remote team, you'll have the opportunity to further develop your technical expertise while contributing to the continued success and growth of our market-leading claims business.

Requirements

Significant experience handling property loss claims across both domestic and commercial sectors.
Progress towards, or completion of, a recognised industry qualification at Diploma level or above.
Excellent analytical and investigative skills with strong attention to detail.
Outstanding communication skills, both written and verbal.
The ability to manage your own workload effectively within a fast-paced environment.
Strong organisational and time-management skills, with the ability to prioritise competing demands.

Responsibilities

Managing a varied caseload of domestic and commercial property claims of differing complexity and value.
Conducting site visits, investigations and assessments to determine cause, extent and validity of losses.
Providing regular updates to policyholders, stakeholders and clients, ensuring excellent communication throughout the claim lifecycle.
Interpreting policy coverage and validating claims accurately and fairly.
Producing high-quality reports and recommendations in line with client requirements and service standards.
Managing suppliers, contractors and repair networks to achieve positive customer outcomes.
Identifying potential fraud, recovery opportunities and escalating where appropriate.
Maintaining accurate claim records and ensuring files remain audit-ready at all times.
Working collaboratively with colleagues across Davies to deliver excellent service and achieve team objectives.
Building strong relationships with clients while identifying opportunities to enhance service delivery and business growth.

Benefits

Leadership training programme
Funding for professional qualifications
Learning opportunities
Local charity funding
Employee Resource Groups
Employee volunteering programme
Pension, 5% employee and 5% employer contribution
High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay
Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Holiday purchase plan
Opportunity to purchase heath cash plan and BUPA dental plan