Field Claims Adjuster

Orion180 Insurance Services•Houston, TX

18h•Onsite

About The Position

CITON Claims Solutions LLC, a subsidiary of Orion180 Group Inc., is seeking a Field Claims Adjuster to join their dynamic, on-site team. This role involves conducting on-site inspections, investigating property damage, interviewing relevant parties, and analyzing insurance policies to determine coverage and liability. The successful candidate will prepare detailed reports, negotiate settlements, handle dispute resolution, and maintain clear communication with policyholders and stakeholders. Collaboration with internal teams such as underwriters and legal advisors is also a key aspect of the role, as is ensuring compliance with regulations and company policies. The position requires responding to catastrophe locations and markets when needed.

Requirements

Minimum of 5+ years in field claims adjusting, with experience dealing with public adjusters.
Proficiency with Xactimate and other Xactware products.
Strong analytical and problem-solving abilities.
Familiarity with local building codes and repair processes.
Valid adjuster’s license in Georgia.
Strong understanding of insurance policies and claims processes.
Excellent negotiation skills and experience in dispute resolution.
Minimum 5 years of field adjusting experience.

Nice To Haves

College degree preferred but combination of experience, education, and industry certifications will be considered.
Certification or advanced training in claims adjusting (e.g., CPCU, AIC).
7+ years of field adjusting experience.

Responsibilities

Conduct on-site inspections and investigations to assess property damage and loss.
Interview policyholders, witnesses, and other parties involved.
Document findings through photographs, reports, and detailed notes.
Analyze insurance policies to determine coverage and liability.
Prepare and submit detailed reports on findings and recommendations for claim settlement.
Negotiate settlements with policyholders and third parties.
Handle dispute resolution.
Maintain clear and professional communication with policyholders and other stakeholders.
Collaborate with internal teams, such as underwriters and legal advisors, to resolve complex claims.
Ensure compliance with state and federal regulations, as well as company policies.
Respond to catastrophe locations and markets when needed.