Field Accounts Manager (West)

Ossium Health

13h•Remote

About The Position

Ossium Health is seeking a Field Accounts Manager (FAM) to establish a presence and drive revenue for its cryopreserved bone marrow platform. This field-based role will be responsible for calling on bone marrow transplant centers and ensuring that commercial, operational, and access/reimbursement activities are aligned at the account level. The FAM will work directly with transplant centers, hospital reimbursement teams, and payers to help remove access barriers, support appropriate reimbursement pathways, and ensure operational readiness as Ossium transitions from clinical use into commercial adoption. The initial build of the Field Accounts Management team will be account specific, with a need for a West FAM based in the Mountain or Pacific time zone. This role reports directly to the Field Accounts Manager Lead.

Requirements

Experience and relationships in stem cell transplant, cell therapy and/or gene therapy
10+ years of experience in sales, market access, reimbursement, payer engagement, or related field-based roles
Strong understanding of U.S. healthcare reimbursement, particularly in hospital, inpatient, or specialty care settings
Experience working with academic medical centers or complex hospital systems
Experience supporting products sold directly to hospitals (e.g., devices, biologics, or transplant-related therapies)
Ability to operate independently in the field and manage a regional territory
Excellent communication, collaboration, and problem-solving skills
Willingness to travel regularly (up to 80%); the expected travel for this role will include: CA, OR, UT, MN, KS, and TX and may change in the future

Nice To Haves

Bachelor’s degree
Familiarity with hospital reimbursement concepts such as inpatient billing, DRGs, carve-outs, and case-rate discussions
Prior experience supporting launch or early commercialization of a novel or complex therapy
Experience working cross-functionally with Medical Affairs, Commercial, and HEOR teams
Comfort navigating ambiguity in a high-growth, pre-/early commercial environment

Responsibilities

Execute transplant center specific sales and market access plans aligned with Ossium’s launch and growth strategy to drive revenue at each targeted center
Engage with transplant center stakeholders including: Allo-HCT physicians, Transplant coordinators, Hospital reimbursement and billing teams, Transplant program administrators, Pharmacy, finance, and contracting stakeholders
Lead onboarding of new transplant center accounts and oversee commercial contracting, serving as the primary point of contact for each center
Support education around reimbursement pathways, hospital billing considerations, and payer processes related to Ossium’s products
Partner with internal teams (Market Access, Medical Affairs, Commercial, Clinical Ops) to resolve access challenges and escalate issues as needed
Gather field insights on payer policies, hospital reimbursement dynamics, and site-level barriers and communicate learnings back to internal stakeholders
Driving demand of Ossium Health’s cryopreserved bone marrow platform at specifically identified centers
Bringing field-based account insights to refine Ossium’s commercial and access strategy
Supporting priority transplant centers with account onboarding, operational readiness, and access education
Partnering directly with transplant centers to identify and resolve early operational, reimbursement, and billing considerations, ensuring a smooth path to initial commercial use
Providing real-world feedback from account interactions to internal teams, including insights into site-level decision-making, operational workflows, and payer dynamics