Clinical Accounts Manager, West (San Diego)

Centinel Spine, LLC • San Diego, CA

10d • $135,000 • Remote

About The Position

Centinel Spine®, LLC is seeking a Clinical Accounts Manager for the West region, covering the San Diego area. This field-based position is responsible for ensuring excellent clinical outcomes with surgeon partners. The role involves interacting with internal and external personnel to plan, coordinate, and execute a cross-functional strategy to exceed growth goals. Ideal candidates should live in the covered region close to an airport. The role reports to the Senior Clinical Accounts Manager.

Requirements

• Bachelor’s Degree or Equivalent in related or practical area of practice.
• 3-5 years of Operating Room experience in sales or clinical role, preferably spine.
• Knowledge of AdvaMed and federal guidelines related to the healthcare industry or any federally regulated environment.
• Demonstrated relationship building skills with the ability to liaise between healthcare professionals, Sales, Marketing, Medical Education, Reimbursement, Clinical Operations and Product Development.
• Ability to accurately and effectively manage processes to ensure timely implementations and outcomes.
• Demonstrated relationship building and management skills with attention to detail.
• Effectively communicates and escalates challenges appropriately.
• Excellent written and oral communication skills.
• Proficient in Microsoft Excel, Word and Outlook.
• Ability to adapt to constant changes in workflows.
• Detail oriented and highly organized.

Responsibilities

• Align with Regional Managers on strategic arthroplasty targets within their territory for clinical meetings.
• Provide clinical support to new arthroplasty users (surgeons and distributors) to ensure the best possible outcome.
• Identify and manage ongoing training needs for key customers, Operating Room support staff and sales teams.
• Work in coordination with the product marketing team to execute strategies for Centinel products based on marketing programs and externally facing commercial initiatives.
• Partner with marketing and sales training team to develop training curriculum to advance, competitive technology knowledge, and company awareness.
• Educate and train clinicians, sales team and distributors to assure applicable regulatory compliance and understand the specifications and purposes of prodisc products.
• Collaborate with field-based Market Development Managers, Regional Sales Managers and Marketing to execute engagement plans to facilitate the surgeon relationships and utilization of Centinel technology.
• Partner with Operations and Marketing to ensure proper communication is provided to all corporate disciplines and departments.
• Work closely with management, surgeon advisors and marketing personnel with the objective of executing corporate objectives, identifying strategic opportunities and advancing Centinel Spine’s corporate philosophy.
• Performs other duties as assigned.

Benefits

• $135,000 annual base salary with the ability to earn quarterly, and yearend bonus incentives based on target achievement.
• Comprehensive healthcare benefits program that includes medical, dental, vision, life insurance and disability coverage.
• Several voluntary benefit programs for work/life needs, effective on the first day of employment.
• Generous paid time off and company paid holiday programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level