Field Account Representative

Grainger Businesses•Logan Township, PA

3d•$51,300 - $77,000•Hybrid

About The Position

The Field Account Representative (FAR) is a business-to-business outside sales role reporting to a Field Sales Manager. The position manages an average of 85 existing medium-sized customers, representing an annual portfolio value of approximately $2 million. The FAR learns about customers’ Maintenance, Repair and Operations (MRO) challenges and presents Grainger’s value proposition by demonstrating the features and benefits of its products and services. Most working time is spent at customer sites within an assigned geography, engaging in face-to-face interactions and identifying opportunities to promote Grainger’s offerings.

Requirements

High school diploma or GED.
At least 1 year of sales experience.
Ability to travel and take occasional overnight trips, depending on territory.
Ability to respond effectively to customer needs and ensure high levels of satisfaction and service quality.
Ability to influence outcomes and gain support through logical reasoning, clear communication, and relationship-building.
Ability to manage tasks and priorities through structured planning and execution.
Clear and professional written and verbal communication skills.
Ability to initiate and complete assignments independently, with persistence and timely follow-through.
Valid driver's license.

Nice To Haves

Associate's degree, bachelor's degree, or equivalent experience.

Responsibilities

Create a territory plan that assesses and prioritizes customer needs while achieving or exceeding performance targets aligned with sales strategies.
Build and execute account plans focused on growing customers by building relationships, increasing the number of contacts, and demonstrating product and service features and benefits.
Use technology and internal and external resources to prepare and deliver relevant, timely, valuable customer meetings that build trust and grow sales.
Maintain an active sales pipeline, negotiate opportunities, and drive sales while balancing customer satisfaction with profitability.
Use the CRM system to prioritize leads, manage opportunities, document account interactions, track progress, and ensure timely follow-ups and deal closures.
Expand customer contacts to strengthen relationships and identify additional business opportunities.
Use various communication channels to proactively increase sales, maximize customer purchasing, and provide timely solutions to customer needs.

Benefits

Medical, dental, vision, and life insurance coverage starting on the first day of employment.
Six free sessions each year with a licensed therapist.
18 paid time off days annually for full-time employees, prorated based on employment start date.
Six company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required.
Employee discounts.
Tuition reimbursement.
Student loan refinancing.
Free access to financial counseling, education, and tools.
Maternity support programs and nursing benefits.
Up to 14 weeks of paid leave for birth parents and up to 4 weeks of paid leave for non-birth parents.