Field Account Manager - Miami
About The Position
Playlist is building a platform for intentional living through brands such as Mindbody and ClassPass. ClassPass connects people with fitness, wellness, and other real-world experiences. The Field Account Manager represents ClassPass in the Miami region, building relationships with high-value fitness and wellness partners and growing those partnerships through retention and upselling. The role combines in-person field work with inside sales and requires frequent travel within the region. Travel is expected to take up 70–80% of the role’s time, including local day trips and extended multi-night trips; occasional travel outside the assigned region may be required. Travel may be by car or flight. The position’s U.S. base salary range is $58,350 to $77,800. Total compensation may also include performance bonuses, benefits, and/or other applicable incentive compensation plans. Actual compensation depends on candidate-specific factors, including skills, experience, certifications, and work location.
Requirements
- At least 2 years of full-cycle B2B sales or account management experience, including field sales.
- A consistent track record of meeting or exceeding quota and performance goals.
- Strong negotiation skills and a solutions-first approach.
- Deep knowledge of the regional fitness and wellness market, with active professional connections.
- Confidence with both cold outreach and warm relationship-building across channels.
- Comfort using Salesforce, Salesloft, and Microsoft tools to manage pipeline and partner success.
- Flexibility to travel by car or flight to meet customer needs and maximize coverage.
Responsibilities
- Own and grow a portfolio of top-tier fitness and wellness partners through strategic upselling and retention initiatives.
- Spend at least 70% of working time in the field, including frequent travel to other markets in the region.
- Conduct regular in-person visits, drop-ins, and meetings to deepen partner relationships and drive results.
- Use field and inside sales tactics, including phone, email, and social channels, to stay connected with partners.
- Identify partner pain points and position ClassPass solutions that create mutual value.
- Build a strong local presence in the fitness and wellness community and serve as a resource on emerging offerings.
- Exceed monthly upsell and engagement goals through creative approaches and urgent execution.
- Delegate transactional casework to support teams while ensuring partners feel prioritized and supported.
- Identify and attend networking events that strengthen local brand presence.
Benefits
- Benefits may be included in the total compensation package.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
