Field Access Manager, Southeast - Raleigh, NC

Galderma • Boston, MA

20d

About The Position

The Field Access Manager is a field-based role in Galderma’s Therapeutic Dermatology Business Unit, supporting accounts in gaining access to Galderma biologic treatments. The position provides access assistance, education, and general support to patients with prurigo nodularis and atopic dermatitis. The role covers a specified geography and partners with stakeholders across US cross-functional teams and external organizations. The listed territory includes Durham and Wilmington, North Carolina, through Myrtle Beach, South Carolina.

Requirements

• Bachelor’s degree in a relevant field.
• At least 5 years of experience in the pharmaceutical industry.
• At least 2 years in a reimbursement or access role supporting prescription-based products.
• Experience successfully launching new-to-market specialty products and resolving difficult access challenges.
• Understanding of utilization management tools, prior authorizations, and appeals.
• Cross-functional experience and a proven record of collaboration and coordination.
• Exceptional communication and presentation skills, including the ability to communicate a point of view succinctly and effectively to leaders and external customers.
• Comprehensive analytical and strategic-thinking skills.
• Ability and confidence to work effectively with a sense of urgency.
• Adaptability, resilience, tenacity, and ability to pivot quickly.
• Proficiency in English and Microsoft Office, especially Word, Excel, and PowerPoint.
• Ability to travel regularly and work effectively in varied professional environments.
• External applicants must be eligible to work in the United States; this role does not offer work-authorization sponsorship.

Nice To Haves

• Dermatology and/or biologic experience.
• Account management experience.

Responsibilities

• Optimize the experience for patients and accounts.
• Identify, troubleshoot, and help resolve access challenges for patients prescribed Galderma products.
• Educate and support accounts on Galderma patient support services and product access to address complex reimbursement challenges.
• Support strategic and tactical initiatives in the assigned region, supporting the Regional Sales Manager and 5–7 Account Managers.
• Follow complex compliance business rules to protect patient confidentiality and access to care.
• Serve as the escalation point for field-based access issues raised by Sales Managers in the assigned region.
• Partner with Sales, Market Access, and Patient Services colleagues to improve the patient and practice experience.
• Coordinate with external stakeholders, including specialty pharmacies and HUB services, to support a seamless patient journey.
• Serve as a subject matter expert to help customers reduce non-clinical barriers to therapy access.
• Educate dermatology customers about Galderma patient services through scheduled meetings, business reviews, and educational programs.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan with employer match.
• Paid time off.
• Competitive compensation.
• Annual incentive opportunities.
• Opportunities for growth, development, and collaboration in an inclusive and innovative environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level