Assoc Field Access Dir, Derm, Jersey City, NJ

Incyte Corporation•UNAVAILABLE, New Jersey

24d•Onsite

About The Position

The Field Access Manager (FAM) is a customer-facing role focused on providing coverage and access education. The FAM minimizes payer and pharmacy barriers for patients and providers by providing accurate managed-care coverage, payer policy, and affordability information about Incyte products within an assigned geography. The role works with internal teams—including Sales, Patient Access, and Market Access—and external customers, such as health care providers and their staff, to help resolve access and affordability concerns. The FAM provides education to health care providers and office staff on access topics and supports patient cases with appropriate consent. The position develops local business and access strategies, collaborates across the organization and with external vendors, and ensures activities and programs comply with applicable regulations, laws, and company policies. FAMs are expected to call on customers in the field three to four days per week.

Requirements

Bachelor’s degree or equivalent experience in a relevant field such as health care, business, or life sciences.
At least five years of pharmaceutical or health care experience.
Experience working with specialty pharmacies, retail dermatology pharmacies, distribution hubs, and managed care.
Self-motivation and initiative, sound decision-making judgment, strong collaboration skills, and the ability to learn and adapt to overcome obstacles.
Resilience and adaptability, including the ability to recover from setbacks, learn from mistakes, and address problems.
Ability to lead without authority in complex, cross-functional teams and build long-term strategic partnerships.
Demonstrated success translating vision and strategy into tactical plans and developing and executing localized strategic plans.
Experience interacting with key opinion leaders or other high-influence customers in large group practices, hospitals, or managed-care organizations.
Effective communication, presentation, and decision-making skills, particularly in resource allocation.
Ability to communicate strategy and tactics clearly in a way that motivates and energizes customer teams.
Strong business analytics skills and ability to analyze metrics to assess progress against objectives.

Nice To Haves

Prior therapeutic-area or biologics experience is highly desirable.
District management, patient access, and/or managed markets experience is preferred.

Responsibilities

Educate health care providers and office stakeholders about prior authorization requirements, coverage status, payer appeals, medical exceptions, alternate funding for uninsured and underinsured patients, and related processes and timelines.
Provide live education to health care providers and office staff on access topics.
Build and maintain relationships with health care providers, office stakeholders, and health care systems in the assigned geography to help resolve payer and utilization-management criteria issues.
Monitor in-process patient cases through a patient navigator portal when proper patient consent is in place.
Use knowledge of specialty pharmacy and retail dermatology pharmacy services and connectivity to help customers navigate pharmacy distribution.
Apply knowledge of payer geographic presence and influence, payer mix, product coverage, and payer policies.
Demonstrate knowledge of reimbursement and access across Incyte patient support programs and serve as a compliant subject matter expert for the assigned geography.
Ensure activities comply with regulations, laws, and company policies.
Set objectives and develop, explain, and implement solutions for patient access.
Develop business plans using strategic analyses of local customers to identify issues and opportunities.
Collaborate with other functional areas to identify and respond to local opportunities and customer needs.
Work with the Dermatology Business Director to develop a local access strategy plan that supports KPI goals and objectives.
Partner with internal teams and external vendors to improve patient access deliverables, services, and customer experience.
Partner with compliance and legal teams to ensure programs comply with and evolve in response to regulations and laws.
Call on customers in the field three to four days per week.