Fiber-to-the-Home Technician

Broadband Telecom Services•Edinburg, TX

74d•Onsite

About The Position

The Fiber-to-the-Home (FTTH) Technician is responsible for the installation, connection, testing, maintenance, and troubleshooting of fiber optic telecommunications systems serving residential and commercial customers. This position performs hands-on field work involving fiber optic cable, terminals, closures, drops, network equipment, and customer premises connections. The ideal candidate is dependable, safety-conscious, mechanically inclined, comfortable working outdoors and at heights, and able to work independently while maintaining high-quality workmanship and professional customer service.

Requirements

Basic to advanced knowledge of fiber optic telecommunications systems preferred.
Ability to identify fiber optic components and understand basic fiber network architecture.
Ability to use hand tools, power tools, ladders, bucket trucks, and other field equipment safely.
Ability to operate fiber testing and diagnostic equipment.
Ability to read maps, construction drawings, schematics, and work orders.
Strong troubleshooting and problem-solving skills.
Ability to work independently with limited supervision.
Strong attention to detail and commitment to quality workmanship.
Ability to communicate effectively with customers and coworkers.
Ability to manage time effectively and complete assigned work within established deadlines.
Basic computer and mobile-device skills for electronic work orders and documentation.
Previous FTTH or fiber optic installation experience preferred.
Valid driver's license and acceptable driving record.
Ability to pass company-required background and driving record checks.
Must be able to successfully complete required company safety and technical training.

Responsibilities

Install, maintain, repair, and troubleshoot FTTH fiber optic networks.
Perform fiber optic drop installations from network facilities to customer premises.
Install and connect fiber optic terminals, NIDs, enclosures, pedestals, closures, and related equipment.
Perform fiber preparation, connection, splicing, and termination as required.
Use fiber optic test equipment such as optical power meters, light sources, and OTDRs to test and troubleshoot fiber circuits.
Identify and repair fiber optic faults, damaged cable, poor connections, and service interruptions.
Read and interpret construction plans, maps, work orders, fiber diagrams, and utility markings.
Perform aerial and underground fiber installations, including work from bucket trucks, ladders, and other approved access equipment.
Assist with fiber cable placement, pulling, lashing, grounding, and securing.
Perform customer premise installations and ensure equipment is properly installed, connected, labeled, and functioning.
Verify signal levels and service quality before completing work.
Maintain accurate records of completed installations, testing results, materials used, and work performed.
Communicate professionally with customers, supervisors, coworkers, utility personnel, and other contractors.
Maintain company vehicles, tools, equipment, and assigned inventory in a clean and serviceable condition.
Properly use personal protective equipment (PPE) and fall-protection equipment when required.
Maintain a clean and organized work area and properly dispose of construction debris and materials.
Complete required paperwork, electronic work orders, photographs, and documentation accurately and timely.
Follow all company policies, safety procedures, traffic-control requirements, and applicable federal, state, and local regulations.
Perform other duties as assigned.