Fiber Technician - Abilene, TX

Metronet • Abilene, TX

2d • Onsite

About The Position

Metronet is hiring a Fiber Technician in Abilene, Texas. The role performs basic to advanced installations, disconnects, and service changes for residential and business customers using high-speed internet and phone services. The technician troubleshoots and repairs services from the fiber terminal or ONT to customer electronic devices, including modems and wireless devices.

The technician installs and troubleshoots Metronet services from the terminal to customer-premises equipment, educates customers about Metronet products and services, and explains services and products to earn commissions. The role also involves working toward key performance metrics, maintaining professional interactions with customers and associates, and completing other job-related duties as requested.

The job includes on-call rotation after regular business hours, availability for overtime—including weekends and holidays—and travel for training or as needed. Metronet provides tools, equipment, training, a company vehicle and fuel card, and a cell phone allowance.

Requirements

• High school diploma or GED.
• Physical ability to work kneeling or standing for long periods.
• Physical ability to work in varied conditions, including attics, crawl spaces, and adverse weather.
• Ability to climb ladders up to 25 feet using proper safety equipment.
• Ability to lift and carry loads of up to 75 pounds, including a ladder.
• Ability to work with basic hand tools and specialized equipment after training.
• Valid driver's license and satisfactory driving record.
• Willingness to work independently and as part of a team.
• Must be legally authorized to work in the United States.
• Available for on-call rotation after regular business hours.
• Available to work overtime when necessary, including weekends and holidays.
• Available to travel for training or as needed.

Nice To Haves

• Experience with a telecommunications or fiber company is preferred but not required.

Responsibilities

• Install and troubleshoot Metronet services from the terminal to customer-premises equipment.
• Perform basic to advanced installations, disconnects, and service changes for residential and business customers.
• Provide basic troubleshooting and repair for services from the fiber terminal or ONT to customer electronic devices.
• Educate customers about Metronet products and services and explain offerings to earn commissions.
• Work toward key performance metrics.
• Maintain professional conduct with customers and fellow associates.
• Perform on-call rotation duties after regular business hours.
• Work overtime when necessary, including weekends and holidays.
• Travel for training or as needed.
• Operate and maintain the company vehicle and equipment safely and professionally.
• Complete other job-related duties as requested.

Benefits

• Company pays 80% of medical premiums.
• Company-paid disability and life insurance.
• Employee Assistance Program (EAP).
• 401(k) with dollar-for-dollar company match up to 6%.
• Equipment and resources provided on day one.
• Opportunities for advancement.
• Professional development programs.
• Associate perks and discounts.
• Discounted Metronet service in the serviceable area.
• Company-paid logo attire or uniform.
• Tools, equipment, and training provided.
• Company vehicle and fuel card.
• Cell phone allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED