Fiber Splicer

IQ Fiber•Orangeburg, SC

39d

About The Position

IQ Fiber is seeking a Fiber Splicer to install, splice, test, certify, and repair its fiber optic network infrastructure. The role troubleshoots and resolves service issues across OSP distribution fiber, customer terminations, splitter cabinets, patch panels, and NIDs, and performs contractor quality assurance checks to ensure work meets company standards. The position is approximately 90% field-based, with significant time spent on customer premises. Exceptional customer service is critical during installation and troubleshooting. The Fiber Splicer must support a 24/7/365 operation, including on-call rotations and emergency response during network outages and natural disasters. After-hours work, weekends, and mandatory overtime may be required as business needs dictate.

Requirements

3–5 years of telecommunications experience, with strong knowledge of fiber splicing, OSP infrastructure, and network testing practices.
Proficiency with OTDR, PON meters, volt/ohm meters, and toners.
Competency using core alignment splicing machines for drops and pigtails.
Valid driver's license with a clean MVR; ability to drive at night and in adverse weather conditions.
Pass a pre-employment screening.
Computer skills sufficient to process trouble tickets, with proficiency in Microsoft Excel and Word.
Close vision, color vision, depth perception, ability to adjust focus, and good hand-eye coordination.
Ability to repeatedly lift 50 pounds, climb ladders, and work on utility poles up to 28 feet.
Ability to work in adverse weather, attics, crawlspaces, and confined spaces.
Availability for a 24/7/365 operation, including on-call rotations, emergency response, mandatory overtime, and after-hours and weekend work.
Authorization to work for any employer in the U.S.; IQ Fiber cannot sponsor or take over sponsorship of an employment visa.

Responsibilities

Splice fiber optic drops and pigtails using a core alignment splicing machine; repair underground drop pipes, re-pull underground fiber drops, and splice drops from distribution vaults to premise NIDs as needed.
Install, maintain, and troubleshoot OSP distribution fiber from the Main OLT Hub and FDH cabinets through to end users.
Install and maintain splitter cabinets, patch panels, NIDs, and associated equipment.
Place fiber inside customer premises, including single-family homes and MDU high-rises, with precision and professionalism.
Use optical test and diagnostic equipment to test, certify, and validate IQ Fiber services.
Respond to and resolve service outages efficiently, remain in service until issues are resolved, and maintain readiness during on-call periods, including staying within the local market and being available through company-provided communications.
Perform contractor QA checks and ensure field work meets technical standards, safety requirements, and quality expectations.
Provide professional customer service and clear communication in residential and commercial field environments.
Maintain accountability for safety, productivity, quality, and workmanship; comply with OSHA standards and IQ Fiber policies.
Keep company equipment field-ready, maintain a clean and professional assigned vehicle, and wear approved IQ Fiber branded clothing.
Support emergency schedules during natural disasters and network outages, and work after hours, weekends, and mandatory overtime as business needs require.
Perform other duties as assigned.