Fiber I&R Technician - Elizabeth City, NC

CS Contract Solutions•Elizabeth City, NC

6d•$104,000 - $208,000

About The Position

The Fiber I&R Technician installs, maintains, and repairs fiber optic internet services for residential and commercial customers in the Elizabeth City, North Carolina service area. This is a full-time, W-2 position employed directly by CS Contract Solutions and deployed to work on behalf of its telecom carrier clients. Technicians must be flexible about work locations as client project needs change and provide high-quality installations and clear product education to customers. The position uses production-based pay per completed job rather than a fixed hourly or salary rate. Estimated annual earnings are $104,000–$208,000, reflecting typical to top-performing technicians once fully ramped; specific pay details are shared upon resume submission. Paid training is available for all skill levels. The role also requires a paid one-week training program in Bedford, New Hampshire, including travel and overnight lodging, shortly after hire. The company describes a field-supportive culture, opportunities for growth and promotion from within, and incentivized competitions that reward safety and quality. Candidates are expected to align with the company's stated core values: Honesty and Integrity; Attitude Over Skills; Courage in Communications; Effort, Energy, and Execution; and Keep Your Axe Sharp.

Requirements

Must have a truck, van, or SUV equipped with a ladder rack.
Must provide personal tools and safety equipment according to the company's required checklist.
Smartphone, laptop, and Microsoft Excel are required.
Ability to lift up to 80 pounds unassisted.
Effective communication and interpersonal skills, ability to multitask, and ability to work as part of a team.
Must pass a background check, motor vehicle record screen, and drug test.
Ability to work overtime and weekends depending on customer and client needs.
Ability to travel to Bedford, New Hampshire, for a paid one-week training program that includes overnight lodging shortly after hire.
Must align with the company's stated core values.

Nice To Haves

Fiber optic internet and home phone service experience is preferred; paid training is provided for all skill levels.

Responsibilities

Install, maintain, and repair fiber optic systems for residential and commercial customers, including placing aerial or buried drops and installing interior and exterior wiring.
Complete pre-installation work orders and post-installation service verification, confirming internet, phone, and, when applicable, TV service performance before leaving the site.
Educate customers about products to support satisfaction and reduce repeat visits.
Follow safety rules and OSHA regulations, including requirements for working at heights and in confined spaces.
Keep scheduled customer appointments and accurately log work orders and time using internal systems.
Maintain minimum acceptable metrics for Repeats, Productivity, and Completions.
Assist other technicians and adapt to new processes and information as required.