Fiber Drop Technician

TEKsystems•Kapolei, HI
•$39,520 - $47,840•Onsite

About The Position

The Fiber Drop Technician supports the installation, maintenance, and expansion of fiber optic and copper telecommunications networks throughout Oahu, Hawaii. The work contributes to network buildout efforts connecting residential and commercial customers to high-speed telecommunications services. The position is based onsite in Kapolei, Hawaii, and is permanent. Multiple openings are available, including opportunities for candidates willing to travel between islands to support project needs. There is an opportunity to obtain a DoW security clearance. Technicians install and configure cable systems for internet, television, and telephone services; place aerial and underground cable; and help install, maintain, test, and repair network infrastructure. The role also includes construction labor, customer service, documentation, and supporting senior technicians. Work takes place indoors and outdoors and can involve construction-site conditions, variable weather, heights, machinery, and physically demanding tasks. The pay range is $39,520–$47,840 per year. The benefits package includes paid time off, paid holidays, medical, dental, vision, life, and short-term disability insurance, and a 401(k) plan with employer match.

Requirements

  • Basic understanding of fiber optic and copper telecommunications systems.
  • Familiarity with cable installation tools and equipment, including fiber splicers, cleavers, strippers, and trenching equipment.
  • Ability to troubleshoot network and service-related issues.
  • Valid driver's license.
  • Strong communication and customer service skills.
  • Dependable, organized, and able to manage multiple tasks effectively.
  • Willingness to learn new technologies, equipment, and installation methods.
  • Ability to work on-call, weekends, and holidays as required.
  • Ability to perform physically demanding work, including climbing ladders, lifting 50–80 lbs., digging, kneeling, and working in confined spaces.
  • Comfortable working outdoors in varying weather conditions.
  • Ability to work at heights and around construction equipment and active job sites.

Responsibilities

  • Install and configure cable systems for internet, television, and telephone services.
  • Place aerial and underground cable to connect customer locations.
  • Install and maintain network infrastructure, including pedestals, handholes, vaults, and enclosures.
  • Mark and label telecommunications facilities to support identification and troubleshooting.
  • Assist with fiber optic splicing, testing, repairs, and maintenance.
  • Perform general construction labor, including cable placement through trenching, plowing, and boring methods.
  • Conduct signal testing, troubleshoot issues, and verify service and network performance.
  • Restore landscaping and work areas after project completion.
  • Maintain tools, equipment, and materials in an organized and operational condition.
  • Complete required documentation and work records accurately.
  • Support senior technicians and installers as needed.
  • Provide professional customer service by explaining services, answering questions, and assisting with equipment use.
  • Perform additional duties as assigned.

Benefits

  • Paid time off
  • Paid holidays
  • Comprehensive health plan, including medical, dental, vision, life, and short-term disability insurance
  • 401(k) plan with employer match
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