Fiber Drop Technician

TEKsystems•Kahului, HI
•$39,520 - $47,840•Onsite

About The Position

Seeking entry-level telecom technicians to support the installation, maintenance, and expansion of fiber optic and copper telecommunications networks throughout Maui, Hawaii. The work supports ongoing network buildout efforts connecting residential and commercial customers to high-speed telecommunications services. This is a permanent, fully onsite position based in Kahului, Hawaii, with multiple openings and possible travel between islands to support project needs. The position offers an opportunity to obtain a security clearance. The technician installs and configures cable systems for internet, television, and telephone services; places aerial and underground cable; and installs and maintains network infrastructure. The role also assists with fiber optic splicing, testing, repairs, and maintenance, performs construction labor and service troubleshooting, restores work areas, maintains tools and records, supports senior technicians, and provides customer service. The role involves a combination of indoor and outdoor work, including exposure to varying weather and construction-related conditions. It requires physically demanding tasks such as climbing ladders, lifting 50–80 pounds, digging, kneeling, working in confined spaces, and working at heights. The stated pay range is $39,520–$47,840 per year, with individual compensation depending on qualifications, skills, relevant experience, job knowledge, location, internal equity, and other job-related factors.

Requirements

  • Basic understanding of fiber optic and copper telecommunications systems.
  • Familiarity with cable installation tools and equipment, including fiber splicers, cleavers, strippers, and trenching equipment.
  • Ability to troubleshoot network and service-related issues.
  • Valid driver's license.
  • Strong communication and customer service skills.
  • Dependable, organized, and able to manage multiple tasks effectively.
  • Willingness to learn new technologies, equipment, and installation methods.
  • Ability to work on-call, weekends, and holidays as required.
  • Ability to perform physically demanding work, including climbing ladders, lifting 50–80 pounds, digging, kneeling, and working in confined spaces.
  • Comfort working outdoors in varying weather conditions.
  • Ability to work at heights and around construction equipment and active job sites.

Responsibilities

  • Install and configure cable systems for internet, television, and telephone services.
  • Place aerial and underground cable to connect customer locations.
  • Install and maintain network infrastructure, including pedestals, handholes, vaults, and enclosures.
  • Mark and label telecommunications facilities to support identification and troubleshooting.
  • Assist with fiber optic splicing, testing, repairs, and maintenance activities.
  • Perform construction labor, including cable placement through trenching, plowing, and boring methods.
  • Conduct signal testing, troubleshoot issues, and verify service and network performance.
  • Restore landscaping and work areas after project completion.
  • Keep tools, equipment, and materials organized and operational.
  • Complete required documentation and work records accurately.
  • Support senior technicians and installers as needed.
  • Provide professional customer service by explaining services, answering questions, and assisting with equipment use.
  • Perform additional duties as assigned.

Benefits

  • Paid time off
  • Paid holidays
  • Comprehensive health plan, including medical, dental, vision, life, and short-term disability insurance
  • 401(k) plan with employer match
  • Opportunity to obtain a DoW security clearance
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